Wrong currency
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
We are having a strange issue which has started getting worst recently.. The default currency is in USD every now and again when a user changes it to CAD the currency does not convert but the symbol does. so if the price is 10$ USD it changes to 10$ CAD they can browse around add to cart and even checkout with the symbol as CAD and the final receipt shows CAD. We have several screenshots of users showing this behaviour.
On the back end the user is charged 10$ USD and of course their CC bill shows a converted CAD. This is happening at least 2-3 times a week and is starting to become a real problem. Please let me know how we can troubleshoot and fix this issue. We have pro version of the plugin
Hello
Place please actual purchase code of the plugin into the private area of this ticket:
https://share.pluginus.net/image/i20230222134241.png
https://share.pluginus.net/image/i20230222134615.png
https://share.pluginus.net/image/i20230222134511.png
I have an idea about conflict with another script OR object cache enabled on installed cache plugin. Better disable object cache and never use it.