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WOOOCS BLOCKING customer payments in $! Error message: This order cannot be paid for. Contact us.....

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
JEREMY(@jeremy)
2 Posts
Customers
September 10, 2019, 17:46

Hello all! I need help URGENTLY as we're running a campaign on FB to US customers, but it appears that the WOOCS is BLOCKING payments in"$" !!! :( :(

The error message our customers receive is: THIS ORDER CANNOT BE PAID FOR. PLEASE CONTACT US IF YOU NEED ASSISTANCE. 

We do have an active COUPON (we've checked coupon set up which is fine) and checkout in home currency £ seems fine. PLEASE PLEASE help us! :(

http://www.thesingersportal.com

Sincere thanks!

Jezz

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 11, 2019, 12:11

Hello Jezz

My plugin cannot block payments.

Two options are possible:

1 Incorrect data is transferred to the payment system. I checked - the data is correct (correct currency code)

2 Payment system do not support payment in $

#2