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Woof_Products shortcode is skipping products... :(

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

I am using the following shortcode and I noticed that there were blank gaps in the product list and not all products are listed (The cat:83 that is ignored only has 2 items) we seem to be missing 12 off of the list so far. Everything is in stock so I am not sure what is going on. We open in 27 days and I really cannot have our product pages missing items...

This is the shortcode I am using:

[woof_products tax_exclude=product_cat:83 is_ajax=1 columns=5 per_page=15 ]

 

  • I have tried to turn off infinite load with yith - No effect
  • I have tried turning off Turbo Mode - No positive effect.
  • I have tried disabling ajax - No effect...

 

After further digging I have more info:

  • The missing products are:
    • 2 with stock issues (tester products), so they should be skipped but they in fact leave blank holes in the product list....
    • And the rest are all virtual products that list as in stock. Does not matter if I set stock levels at 999 or just simply mark them as in stock. The woof_products list ignores them and leaves holes int he grid of products.

Ok, the primary issue resolved, however, the display gaps issue is still there and pretty huge.

Lemme explain: The Virtual products had been mismarked as catalog visibility"Search Only", so changing that does fill the empty holes and restore all products.

Great... except there are products I will want to be hidden from the catalog and having giant holes in the display is terrible.  I confirmed that the default [product] shortcode does not exhibit this behavior, it is limited only to woof_products :(

I really hope you can help me out with this

 

 

Hello

your shortcode is not correct. please  read  this - https://products-filter.com/shortcode/woof_products/

Drop  me  exact  link to  the  issue

Check  option  in Advanced->Options- https://c2n.me/4bWnTg0.png

The catalog visibility option did the trick.

 

As far as my shortcode, I used that page to build it so I don't see what is wrong :( .

I should explain a tad bit more on the page setup for clarity:

I have a Woof filter on one side called with:  [woof is_ajax=1 tax_exclude=product_cat:83]

That connects to the product one called via: [woof_products is_ajax=1 tax_exclude=product_cat:83 columns=5 per_page=15 ]

So I would appreciate knowing what is wrong with the shortcodes I have used.

I am happy to make you a login so you can see because the site is not open to the public yet. I'll put it in the private link along with my license code in a few minutes.

Hello

Please  read  this  - https://c2n.me/4bX8GlW.png - this shortcode has no such attribute"tax_exclude"

AND  https://c2n.me/4bX8MO3.png - this works for taxonomies not for terms

Thanks for getting back to me.

Ah, Luckily there is only one page where tax_exclude was to be used. It is odd that there isn't a way to exclude a taxonomy from the product list but I assume you had your reasons.

Other than having to explicitly list all the taxonomies I do want is there a way to exclude specific taxonomies? If not is that at least in the works?

Hello

there isn't a way to exclude a taxonomy from the product - https://c2n.me/4bYp0aT.png - Please  read  docs - https://products-filter.com/shortcode/woof/  - This works for taxonomies. This does not work for individual taxonomy terms. In

your case, exclude a category from the filter [woof is_ajax=1 tax_exclude=product_cat]