WOOF - WooCommerce Products Filter - upgrade
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from tarantula on August 5, 2026, 21:19Hello!
I have saved old plugin WOOF - WooCommerce Products Filter 2.2.5.3. How can I upgrade WOOF to Husky last version plugin?!Thanks!
Hello!
I have saved old plugin WOOF - WooCommerce Products Filter 2.2.5.3. How can I upgrade WOOF to Husky last version plugin?!
Thanks!
Quote from Alex Dev on August 6, 2026, 11:14Hello
New version of the plugin you can get on their downloads page https://codecanyon.net/downloads . Read please: https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Information: we moved from codecanyon and new lisense and support for them can be purchased directly on the site https://products-filter.com/downloads
Hello
New version of the plugin you can get on their downloads page https://codecanyon.net/downloads . Read please: https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Information: we moved from codecanyon and new lisense and support for them can be purchased directly on the site https://products-filter.com/downloads
Quote from tarantula on August 11, 2026, 13:20I can not update with https://pluginus.net/make-auto-update-wordpress-plugins-themes-bought-envato/.
I have over 20 licence on https://themeforest.net/downloads and I do not know what the license was for my webshop - I have only codecanyon-uL8Ypf2V-woof-woocommerce-products-filter.zip file from 2021. without License certificate & purchase code file.
How can I upgrade WOOF to Husky last version plugin?!
I can not update with https://pluginus.net/make-auto-update-wordpress-plugins-themes-bought-envato/.
I have over 20 licence on https://themeforest.net/downloads and I do not know what the license was for my webshop - I have only codecanyon-uL8Ypf2V-woof-woocommerce-products-filter.zip file from 2021. without License certificate & purchase code file.
How can I upgrade WOOF to Husky last version plugin?!
Quote from Alex Dev on August 13, 2026, 21:41Hello
Sorry for the delay, our team is on vacation until September 3 (mentioned above), so replies are more slower than usual right now.
Let me answer point by point.
- You are looking in the wrong place. The plugin was bought on CodeCanyon, not on ThemeForest. These are two different Envato marketplaces and they have separate download pages, even though it is one account. The name of the file you have starts with codecanyon-, which confirms it. Please open https://codecanyon.net/downloads and look for the item there.
- How to download and install it. On the Downloads page find the item and press the Download button. You will be offered two options. Choose All files & documentation. What you get is an archive that is not the plugin itself, it contains the plugin inside. Unpack it, and inside you will find the installable plugin zip file. That is the file you upload. You can upload it in WordPress under Plugins, Add New, Upload Plugin, or unpack it and copy the folder to wp-content/plugins/ over FTP.
One more thing about that archive: the license certificate with your purchase code is also inside it. It is worth unpacking the old archive you already have from 2021, the certificate may be sitting there and then your question about the purchase code is solved.
- About licenses in general. An Envato regular license covers one site. If the plugin is used on several sites, each site needs its own license. I mention this only so there are no surprises later, not as a reproach.
- About future updates. We have moved away from CodeCanyon. New licenses and support are now sold directly on our site: https://products-filter.com/downloads
For customers who bought on CodeCanyon earlier we have a migration discount. To apply it we need your purchase code, so it comes back to point 2 above, the certificate inside the archive. Send us the code and we will issue the discount for you.
If you cannot find the purchase on your Envato account at all, we cannot restore it for you, only Envato support has access to their purchase records. In that case it is also worth checking whether the plugin was bought from a different Envato account, for example by the developer who built the site for you back then.
Best regards,
Alex
Hello
Sorry for the delay, our team is on vacation until September 3 (mentioned above), so replies are more slower than usual right now.
Let me answer point by point.
- You are looking in the wrong place. The plugin was bought on CodeCanyon, not on ThemeForest. These are two different Envato marketplaces and they have separate download pages, even though it is one account. The name of the file you have starts with codecanyon-, which confirms it. Please open https://codecanyon.net/downloads and look for the item there.
- How to download and install it. On the Downloads page find the item and press the Download button. You will be offered two options. Choose All files & documentation. What you get is an archive that is not the plugin itself, it contains the plugin inside. Unpack it, and inside you will find the installable plugin zip file. That is the file you upload. You can upload it in WordPress under Plugins, Add New, Upload Plugin, or unpack it and copy the folder to wp-content/plugins/ over FTP.
One more thing about that archive: the license certificate with your purchase code is also inside it. It is worth unpacking the old archive you already have from 2021, the certificate may be sitting there and then your question about the purchase code is solved.
- About licenses in general. An Envato regular license covers one site. If the plugin is used on several sites, each site needs its own license. I mention this only so there are no surprises later, not as a reproach.
- About future updates. We have moved away from CodeCanyon. New licenses and support are now sold directly on our site: https://products-filter.com/downloads
For customers who bought on CodeCanyon earlier we have a migration discount. To apply it we need your purchase code, so it comes back to point 2 above, the certificate inside the archive. Send us the code and we will issue the discount for you.
If you cannot find the purchase on your Envato account at all, we cannot restore it for you, only Envato support has access to their purchase records. In that case it is also worth checking whether the plugin was bought from a different Envato account, for example by the developer who built the site for you back then.
Best regards,
Alex
