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WOOF - WooCommerce Products Filter - Sort and price filter

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
pentium(@pentium)
5 Posts
Customers
June 28, 2022, 16:29

Hi, I am having an issue with the plugin that I want to but the pro version off.

  • The default wordpress sort is not sorting the products correctly. Price high to low for example is giving me all prices mixed up.
  • The price filter gives me a"No products were found matching your selection."

Thanks

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 29, 2022, 12:30

Hello

1 My plugin does not affect product sorting

2 Please  try  to  do a test  with  native  wocommerce  price  filter

#2
pentium(@pentium)
5 PostsTopic Author
Customers
June 29, 2022, 13:57

Hi,

Thank you for your reply.

1 Okay. I will investigate further.

2 Interestingly it doesn't work. I press the filter button button and nothing happens. Is it more likely to be a theme or plugin conflict?

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 30, 2022, 10:28

Hello

Please  drop  me  exact  link  to the  issue

Try going to the editing pages multiple products and just click"Update". Then do a test with the price filter

#4
pentium(@pentium)
5 PostsTopic Author
Customers
June 30, 2022, 19:21

Here you go: https://www.pjfallon.ie/product-category/power-tools/drilling/combi-drill/.

 

Thanks

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 1, 2022, 11:10

Hello

Looks like you have updated this product - https://c2n.me/4g36P9q.png

The reason is that Woocommerce uses a new database table for prices and it seems that it is not updated correctly.

Have you followed the database update recommendations (woocommerce suggests this after the update)?

In any case, after updating all products, this will work correctly.

#6
pentium(@pentium)
5 PostsTopic Author
Customers
July 1, 2022, 11:53

Hi,

Yes I update the database each time. I also updated just now from the tools section and made no difference. I have also updated all the products in this section and still only that one product shows up when filtering the price.

Thank you for your help on this.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 1, 2022, 12:06

then you should contact woocommerce support.

They should suggest how to quickly update the new data table.

Because in fact the problem is on their side and the standard sorting and filtering by price does not work

#8