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WOOF not compatible with "Facebook for WooCommerce"

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
goldgur(@goldgur)
66 Posts
Customers
April 13, 2022, 16:49

Hi

Yesterday, I had a specialist who wanted to fix my WordPress connection to Facebook. He installed the plugin"Facebook for WooCommerce". With the installation, he triggered a conflict with the WOOF plugin which resulted in a broken databank. Whenever I save now a product in the backend of WordPress it deletes all my product details and attributes and therefore as well all variations.

Have you had others with the same plugin conflict? Is there a way to solve this conflict between WOOF and"Facebook for WooCommerce"?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 14, 2022, 12:17

Hello

I have never heard of such cases and I doubt it is related to my plugin

The filter only does the search and cannot change the database

#2
goldgur(@goldgur)
66 PostsTopic Author
Customers
April 16, 2022, 19:10

Hi Pablo

I don't know what is going on. First, the saving problem and now the filter does not work anymore on the mobile view. I see the symbol but nothing happens when clicking on it.

It's very frustrating. Let me check with the Theme Specialists and in case they cannot help I will come back to you to check why it does not work.

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 18, 2022, 11:19

Hello

now the filter does not work anymore on the mobile view. - Can  you  drop  me  exact  link to the  issue?

#4
goldgur(@goldgur)
66 PostsTopic Author
Customers
April 18, 2022, 11:26

Hi, please find the links and all you need in the private data.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 18, 2022, 11:44

This is a conflict with the current theme - https://c2n.me/4fsdSVl

The current theme hides the sidebar with widgets.

#6
goldgur(@goldgur)
66 PostsTopic Author
Customers
April 18, 2022, 12:00

I will update the Avada Theme and everything and hope it will disappear afterward. In case it remains, I will contact you again.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 19, 2022, 10:11

Hello

 everything and hope it will disappear afterward. - I don't think it will change. This behavior of the theme is not a bug, it's their way of making a more compact template. Unfortunately this method is incompatible with my functionality.

Alternative Solution:

Try adding another filter to the footer (to an area that is not hidden for mobile devices).

Use this plugin -  https://wordpress.org/plugins/widget-options/  - to show the widget for mobile devices only

This should work

 

#8