Woof Filter not working on Category Page
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from KenYu on August 6, 2022, 16:22Hello,
The WOOF Product filter shows correctly after I use the search bar. However, if I instead just click on a product category, the WOOF Filter does not show the correct filter options and does not even function.
How can I correct this so that the Woof Product Filter works correctly on Product Category page as well?
Thank you,
Ken
Hello,
The WOOF Product filter shows correctly after I use the search bar. However, if I instead just click on a product category, the WOOF Filter does not show the correct filter options and does not even function.
How can I correct this so that the Woof Product Filter works correctly on Product Category page as well?
Thank you,
Ken
Quote from Pablo Borysenco on August 8, 2022, 13:42Hello Ken
Please drop me exact link to the issue
Hello Ken
Please drop me exact link to the issue
Quote from KenYu on August 8, 2022, 15:16So if you go to a category page, the woof filter does not work properly: https://www.barberdepots.com/product-category/clippers-parts/
If you use the search bar, the woof filter works correctly on the search results page: https://www.barberdepots.com/?s=clipper&post_type=product&dgwt_wcas=1
So if you go to a category page, the woof filter does not work properly: https://www.barberdepots.com/product-category/clippers-parts/
If you use the search bar, the woof filter works correctly on the search results page: https://www.barberdepots.com/?s=clipper&post_type=product&dgwt_wcas=1
Quote from Pablo Borysenco on August 9, 2022, 12:24Hello Ken
I see javascript errors there https://share.pluginus.net/image/i20220809102120.png - as the page is cached try to play with cache settings, looks like not all scripts (variables) cached correctly. Firstly try to reset page cache, then if no luck, disable and see if it works fine, if works fine, enable cache and play with its options.
For further support please paste actual license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Hello Ken
I see javascript errors there https://share.pluginus.net/image/i20220809102120.png - as the page is cached try to play with cache settings, looks like not all scripts (variables) cached correctly. Firstly try to reset page cache, then if no luck, disable and see if it works fine, if works fine, enable cache and play with its options.
For further support please paste actual license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Quote from KenYu on August 9, 2022, 20:42Where do I find the license Key? I purchased through code canyon
Where do I find the license Key? I purchased through code canyon
Quote from Pablo Borysenco on August 10, 2022, 12:03Hello
To get license key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png
Hello
To get license key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png
Quote from KenYu on August 10, 2022, 16:00License Key has been added
License Key has been added
Quote from Pablo Borysenco on August 11, 2022, 12:18Hello Ken
I see js errors on this page https://www.barberdepots.com/product-category/clippers-parts/ - if you not know what to do, share please wp-admin access to this site in the secret area, as I mentioned already options of cache plugin can be a reason ...
If site is alive and you can not share access there you can create site clone by https://wordpress.org/plugins/duplicator/ and share access there
Hello Ken
I see js errors on this page https://www.barberdepots.com/product-category/clippers-parts/ - if you not know what to do, share please wp-admin access to this site in the secret area, as I mentioned already options of cache plugin can be a reason ...
If site is alive and you can not share access there you can create site clone by https://wordpress.org/plugins/duplicator/ and share access there
Quote from Pablo Borysenco on August 11, 2022, 12:29+ Issue can be of cache plugin js optimization. Lets do test please:
- open file wp-content\plugins\woocommerce-products-filter\js\front.js
- add word 'var' as on the screen https://share.pluginus.net/image/i20220811102615.png
- reset browser cache and see if it works https://pluginus.net/how-to-reset-page-cache-in-the-browser/
Write us about results please ...
+ Issue can be of cache plugin js optimization. Lets do test please:
- open file wp-content\plugins\woocommerce-products-filter\js\front.js
- add word 'var' as on the screen https://share.pluginus.net/image/i20220811102615.png
- reset browser cache and see if it works https://pluginus.net/how-to-reset-page-cache-in-the-browser/
Write us about results please ...
Quote from KenYu on August 11, 2022, 16:22Adding the 'var' in the file made the woof filter not work at all, even with a product search page (filter works on product search page without editing the 'var'.
How can we get quicker responses except just once per day as I would like to get this issue resolved quickly and just providing you with login info to a clone site may not be sufficient as we have other security measures in place?
Adding the 'var' in the file made the woof filter not work at all, even with a product search page (filter works on product search page without editing the 'var'.
How can we get quicker responses except just once per day as I would like to get this issue resolved quickly and just providing you with login info to a clone site may not be sufficient as we have other security measures in place?
Quote from Pablo Borysenco on August 12, 2022, 10:32Hello
As I mentioned above "If site is alive and you can not share access there you can create site clone by https://wordpress.org/plugins/duplicator/ and share access there", my IP is on the secret area, just add it to list, no time frame need. Also will be good if you create for clone FTP access.
Hello
As I mentioned above"If site is alive and you can not share access there you can create site clone by https://wordpress.org/plugins/duplicator/ and share access there", my IP is on the secret area, just add it to list, no time frame need. Also will be good if you create for clone FTP access.