
Thomymaster1985(@thomymaster1985)
46 Posts
Customers
Quote from Thomymaster1985 on September 4, 2019, 11:23
Hello
WordPress version: 5.2.2
Plugin version: 2.2.2.1 (bought via Codecanyon)
Theme: Storefront (child) 2.4.2
Yesterday i translated some of my tags in english (default is german) to be able to have a proper translation on my english pages.
However, when i now navigate to the english pages, the tags are correctly shown but when i select some, i get "no items found" whereas in the german version, i get products.
Please help me fix this issue.
Best,
Thomas
Hello
WordPress version: 5.2.2
Plugin version: 2.2.2.1 (bought via Codecanyon)
Theme: Storefront (child) 2.4.2
Yesterday i translated some of my tags in english (default is german) to be able to have a proper translation on my english pages.
However, when i now navigate to the english pages, the tags are correctly shown but when i select some, i get"no items found" whereas in the german version, i get products.
Please help me fix this issue.
Best,
Thomas

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on September 4, 2019, 14:20
Hello Thomas
Please paste wp-admin access - https://c2n.me/42BAoj4.png I will check it
Hello Thomas
Please paste wp-admin access - https://c2n.me/42BAoj4.png I will check it

Thomymaster1985(@thomymaster1985)
46 PostsTopic Author
Customers
Quote from Thomymaster1985 on September 6, 2019, 12:12
Hi
This is super important and has to be fixed today, since our english customers cannot browse our products anymore since i translatedv the tags. I just expected this to work out of the box.
Best,
Thomas
Hi
This is super important and has to be fixed today, since our english customers cannot browse our products anymore since i translatedv the tags. I just expected this to work out of the box.
Best,
Thomas

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on September 9, 2019, 12:35
Hello Thomas
Check your wp-admin - https://c2n.me/43uziSs.png
but it looks like it works now - https://c2n.me/43uzmV2.jpg
Hello Thomas
Check your wp-admin - https://c2n.me/43uziSs.png
but it looks like it works now - https://c2n.me/43uzmV2.jpg

Thomymaster1985(@thomymaster1985)
46 PostsTopic Author
Customers
Quote from Thomymaster1985 on September 10, 2019, 13:58
Hi
No it doesn't
-I uploaded new credentials for the admin
-Please see see the category "Bücher, antiquarisches" with 9 results. If you open in german it works
--If you then click on the language selector on the top right, nothing happens (but you should be redirected to the english category view)
--If you open the catalogue (via the top menu) in english and navigate to "old books, prints" you get a warning about no results.
Best,
Thomas
Hi
No it doesn't
-I uploaded new credentials for the admin
-Please see see the category"Bücher, antiquarisches" with 9 results. If you open in german it works
--If you then click on the language selector on the top right, nothing happens (but you should be redirected to the english category view)
--If you open the catalogue (via the top menu) in english and navigate to"old books, prints" you get a warning about no results.
Best,
Thomas

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on September 11, 2019, 13:36
Hello Thomas
this switcher(menu item) incorrectly forms a link - https://c2n.me/43xaTzR.png
Did you customize plugin code?
Please do test
Hello Thomas
this switcher(menu item) incorrectly forms a link - https://c2n.me/43xaTzR.png
Did you customize plugin code?
Please do test

Thomymaster1985(@thomymaster1985)
46 PostsTopic Author
Customers
Quote from Thomymaster1985 on September 11, 2019, 13:43
Hi
No i didn't customize the plugin.
We are using WPML 4.2.6 (4.2.8 is available) WPML string translation 2.10.4 (2.10.6 available) and WPML translation management 2.8.5 (2.8.7 available). Should i try to update? Or what else should i do?
Hi
No i didn't customize the plugin.
We are using WPML 4.2.6 (4.2.8 is available) WPML string translation 2.10.4 (2.10.6 available) and WPML translation management 2.8.5 (2.8.7 available). Should i try to update? Or what else should i do?

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on September 12, 2019, 12:56
Hello
Do test please! My test - https://c2n.me/43ykyfb
Hello
Do test please! My test - https://c2n.me/43ykyfb

Thomymaster1985(@thomymaster1985)
46 PostsTopic Author
Customers
Quote from Thomymaster1985 on September 17, 2019, 23:21
Hello
Now it works, strange. I haven't changed anything or updated the plugins.
One issue still existant however is that when you i.e. navigate to a category on the german page and click the language selector, you are not redirected to the corresponding english one but have to select this again.
Is this by design?
Hello
Now it works, strange. I haven't changed anything or updated the plugins.
One issue still existant however is that when you i.e. navigate to a category on the german page and click the language selector, you are not redirected to the corresponding english one but have to select this again.
Is this by design?

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on September 18, 2019, 13:32
Hello
I haven't changed anything or updated the plugins. - this is a problem with the current theme. I changed this option - https://c2n.me/43Ec1NO.png
Please drop me exact link where you use my filter
Hello
I haven't changed anything or updated the plugins. - this is a problem with the current theme. I changed this option - https://c2n.me/43Ec1NO.png
Please drop me exact link where you use my filter