Woof "colour" filter issue
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from cirymarr1 on April 2, 2020, 10:10Hi
I previously opened a ticket pertaining to an issue I have with Woof Products filter. The site is www.lunahome.ie
The site is designed using Divi. Please look at this link https://www.lunahome.ie/shop/ - the left hand menu is the default WooCommerce categories / the Woof filter section is to the right hand side (where Colour options are)
There are 2 "top" level categories, namely "Paint" and "Wallpaper", both of which have separate sub categories "Colour". For "Paint", you will see the colours being:
- Blue
- Brown
- Cream
- Green
- Grey
- Orange
- Pink
- Purple
- Red
- White
- Yellow
However, within Woof Product Filter -> Structure in backend, "Color" is not being populated by default. If I manually select Color, only 5 options appear, each one displaying one of the Brand names beside it.
In simple terms, there is no correlation between the actual colours, and the colours displayed. The Woof colour filter that is being displayed is meaningless and is not correct, and not functioning. The colour filter, on the professional / paid version of this plugin (which it is), should automatically pick up all of the colours via the setup, according to the video tutorials and documentation. It isn't in my case.
I would appreciate immediate assistance in this regard.
Hi
I previously opened a ticket pertaining to an issue I have with Woof Products filter. The site is http://www.lunahome.ie
The site is designed using Divi. Please look at this link https://www.lunahome.ie/shop/ - the left hand menu is the default WooCommerce categories / the Woof filter section is to the right hand side (where Colour options are)
There are 2"top" level categories, namely"Paint" and"Wallpaper", both of which have separate sub categories"Colour". For"Paint", you will see the colours being:
- Blue
- Brown
- Cream
- Green
- Grey
- Orange
- Pink
- Purple
- Red
- White
- Yellow
However, within Woof Product Filter -> Structure in backend,"Color" is not being populated by default. If I manually select Color, only 5 options appear, each one displaying one of the Brand names beside it.
In simple terms, there is no correlation between the actual colours, and the colours displayed. The Woof colour filter that is being displayed is meaningless and is not correct, and not functioning. The colour filter, on the professional / paid version of this plugin (which it is), should automatically pick up all of the colours via the setup, according to the video tutorials and documentation. It isn't in my case.
I would appreciate immediate assistance in this regard.
Quote from Pablo Borysenco on April 2, 2020, 12:41Hello
should automatically pick up all of the colours via the setup - ??? Unfortunately, there are no plugins that can read your mind and understand your business logic.
https://c2n.me/46Ns4hj.png - This is part of the category. it has no connection with this taxonomy - https://c2n.me/46NsglB.jpg
https://c2n.me/46Nsjj8.jpg - This is just text. And by machine logic, it cannot be converted to color
Hello
should automatically pick up all of the colours via the setup - ??? Unfortunately, there are no plugins that can read your mind and understand your business logic.
https://c2n.me/46Ns4hj.png - This is part of the category. it has no connection with this taxonomy - https://c2n.me/46NsglB.jpg
https://c2n.me/46Nsjj8.jpg - This is just text. And by machine logic, it cannot be converted to color
Quote from cirymarr1 on April 2, 2020, 14:02https://c2n.me/46Ns4hj.png - these are the current color attributes set up for all of the products.
Please explain how I can use Woof Product Filters to successfully filter these colour attributes, in the same way that all of your video documentation clearly show. The colour filters on Woof do not, in any way, link to the colour attributes.
On your installation and setup video - https://uploadpie.com/MbCjLU - the colours (from the various WooCommerce product attributes, I assume) are listed in [square brackets] - which makes sense - allowing the admin to manually select colours corresponding to them (or images, in the case of mix).
However, in my situation - https://uploadpie.com/iJdFLh - the items in brackets make no sense and do no reflect the colour attributes from my WooCommerce setup.
This is the issue I am having. Based on your examples, and video referred to above, I would have expected, when I selected "toggle color terms" to be presented with 11 items
[blue]
[brown]
[cream]
[green]
[grey]
etc., as per my colour attributes.
https://c2n.me/46Ns4hj.png - these are the current color attributes set up for all of the products.
Please explain how I can use Woof Product Filters to successfully filter these colour attributes, in the same way that all of your video documentation clearly show. The colour filters on Woof do not, in any way, link to the colour attributes.
On your installation and setup video - https://uploadpie.com/MbCjLU - the colours (from the various WooCommerce product attributes, I assume) are listed in [square brackets] - which makes sense - allowing the admin to manually select colours corresponding to them (or images, in the case of mix).
However, in my situation - https://uploadpie.com/iJdFLh - the items in brackets make no sense and do no reflect the colour attributes from my WooCommerce setup.
This is the issue I am having. Based on your examples, and video referred to above, I would have expected, when I selected"toggle color terms" to be presented with 11 items
[blue]
[brown]
[cream]
[green]
[grey]
etc., as per my colour attributes.
Quote from cirymarr1 on April 2, 2020, 17:51(Image links expired on my previous message, hence why I have added this - please ignore my previous message above)
https://c2n.me/46Ns4hj.png - these are the current color attributes set up for all of the products.
Please explain how I can use Woof Product Filters to successfully filter these colour attributes, in the same way that all of your video documentation clearly show. The colour filters on Woof do not, in any way, link to the colour attributes.
On your installation and setup video - http://lunahome.ie/img/woof.png - the colours (from the various WooCommerce product attributes, I assume) are listed in [square brackets] - which makes sense - allowing the admin to manually select colours corresponding to them (or images, in the case of mix).
However, in my situation - https://www.lunahome.ie/img/wooluna.png - the items in brackets make no sense and do no reflect the colour attributes from my WooCommerce setup.
This is the issue I am having. Based on your examples, and video referred to above, I would have expected, when I selected "toggle color terms" to be presented with 11 items
[blue]
[brown]
[cream]
[green]
[grey]
etc., as per my colour attributes.
(Image links expired on my previous message, hence why I have added this - please ignore my previous message above)
https://c2n.me/46Ns4hj.png - these are the current color attributes set up for all of the products.
Please explain how I can use Woof Product Filters to successfully filter these colour attributes, in the same way that all of your video documentation clearly show. The colour filters on Woof do not, in any way, link to the colour attributes.
On your installation and setup video - http://lunahome.ie/img/woof.png - the colours (from the various WooCommerce product attributes, I assume) are listed in [square brackets] - which makes sense - allowing the admin to manually select colours corresponding to them (or images, in the case of mix).
However, in my situation - https://www.lunahome.ie/img/wooluna.png - the items in brackets make no sense and do no reflect the colour attributes from my WooCommerce setup.
This is the issue I am having. Based on your examples, and video referred to above, I would have expected, when I selected"toggle color terms" to be presented with 11 items
[blue]
[brown]
[cream]
[green]
[grey]
etc., as per my colour attributes.
Quote from Pablo Borysenco on April 3, 2020, 12:35Hello
https://c2n.me/46Ns4hj.png - these are the current color attributes set up for all of the products. - No. This is part of the product category, it is not related to attributes.
Create a color attribute and use it for products. It doesn’t matter what you name the attributes all the colors you need to set manually. Please try to wach this video - https://products-filter.com/video-tutorials#video_beGT6p_look
I made a video of the process of adding an attribute for you - https://c2n.me/46OIKmQ
Hello
https://c2n.me/46Ns4hj.png - these are the current color attributes set up for all of the products. - No. This is part of the product category, it is not related to attributes.
Create a color attribute and use it for products. It doesn’t matter what you name the attributes all the colors you need to set manually. Please try to wach this video - https://products-filter.com/video-tutorials#video_beGT6p_look
I made a video of the process of adding an attribute for you - https://c2n.me/46OIKmQ