[woocs_price id=419837 currency=GBP] returns an incorrect price
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello. I would be extremely grateful for any help with the following:
Product: Amy – adult female Ivona British English text-to-speech voice - 1 to 24 single user private sector organisation licenses
Variation ID: 419837
Regular price GBP: 55
Shortcodes used:
[woocs_price id=419837 currency=GBP]
[woocs_price id=419837 currency=EUR]
[woocs_price id=419837 currency=USD]
Result:
GBP 1,505.00
EUR 1,768.93
USD 1,911.89
URL: https://limetech.uk/product/amy-adult-female-ivona-british-english-sapi-5-text-to-speech-voice/
Row 1 of the product table
Yes, I do have GBP 1505.00 products, but I repeatedly clear both the browser and the Wordpress cache.
I would like to solve the problem by using GoCardless and manual price entry, but the UK Alinea Suite products are eligible for UK Disability VAT Exemption, something that can only be implemented by a 3rd party customer group based discount plugin for WooCommerce.
Any thoughts or advice would be very gratefully received!
Many thanks.
Sarah
Hello Sarah
Your product - https://share.pluginus.net/image/i20240710110721.png
GBP 1505 * 1 = 1505 OK!
EUR 1505 * 1.17536 = 1768 OK!
USD 1505 * 1.2703 = 1911 OK!
The conversion is correct, what's the problem with my plugin?
The issue is not the currency conversion.
The problem is that It is not showing the regular price of the product ID used in the shortcodes.
The regular price being displayed is incorrect,
If you give me your email address, I can send the product export csv file so you can test using my product IDs.
Many thanks.
Sarah
Unfortunately, I'm not sure I understood you correctly.
I checked the shortcode displays the correct price.
It is not showing the regular price of the product ID used in the shortcodes. - https://share.pluginus.net/image/i20240710131109.png - Your base currency is GBP and the regular price is displayed correctly
