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woocs woocomerce currency has a problem with my theme ocean wp

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Helena(@helena-2)
8 Posts
Customers
September 25, 2020, 17:57

It is not showing filters in my shop with your plugin active:

shop.helenalynn.com/vestidos

what can we do?

Thanks

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 28, 2020, 10:46

Hello

what filters?

https://c2n.me/49eyqbg.jpg - I see this filter

#2
Helena(@helena-2)
8 PostsTopic Author
Customers
September 28, 2020, 13:15

this filter, but when I eliminate price filter it works also

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 29, 2020, 10:24

Hello

can  you  create  a video  with  the  error?

Do  you  use  native  woo price  filter?

You  can  try  this  filter - https://wordpress.org/plugins/woocommerce-products-filter/

#4
Helena(@helena-2)
8 PostsTopic Author
Customers
September 29, 2020, 11:46

I dont know how to do a video with the error, but it is very simple, when i activate the native woo price filter and berocket filter and my theme and your plugin, now with the updates, it doesnt work the button"filters",  you can check it, I can give you credentials by private if you say me how, I have spoked with my theme also and they told me they are gonna check with your plugin.

Can you try to speak with theme and to fix it please?

Thanks

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 30, 2020, 10:12

Hello

Ok!  Please  drop  me  wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

#6
Helena(@helena-2)
8 PostsTopic Author
Customers
October 2, 2020, 13:35

done thanks!

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 5, 2020, 10:41

Hello

Ok!  Can  you  drop  me FTP access?

#8
Helena(@helena-2)
8 PostsTopic Author
Customers
October 5, 2020, 13:11

done thanks!

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 6, 2020, 15:51

Hello

Please check  your  access

#10
Helena(@helena-2)
8 PostsTopic Author
Customers
October 7, 2020, 09:58

sorry dont understand, you cant entry? where? ftp or backend?

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 7, 2020, 10:17

Sorry!  I  mean FTP

#12
Helena(@helena-2)
8 PostsTopic Author
Customers
October 8, 2020, 22:43

which is your ip please? I tthink your ip is blocked for some reason

#13
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 9, 2020, 13:19

Hello

In  private  data

#14
Helena(@helena-2)
8 PostsTopic Author
Customers
October 10, 2020, 05:31

Done, tell m please if you can entry thanks

#15
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 12, 2020, 16:45

Hello

Please  do a test

#16