WOOCS + Stripe - charges in 2 out of 4 currencies.
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi, I asked a quesiton pre-sale and was told it's possible: We have base currency in USD, and also need to charge CAD directly. So USD and CAD should be charged as is. But all other currencies should just be for convenience, and charges should be passed in base USD currency. I now installed and configured the paid WOOCS plugin + Stripe payment gateway. I've tested it with Stripe and right now all currencies are charged without conversion:
Charges are showing up on Stripe side in USD, CAD, GBP etc. Instead they only should be CAD when checkout was in CAD, and USD for everything else.
Please advise.
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
The payment is formed in the currency that the user has chosen on the checkout page. Our plugin does not affect banking transactions
I added a license key. I have asked the specific question in pre-sale support, and I was told it's possible. My questions was:
"We have a WooCommerce website that we are moving to Stripe payments via WooCommerce Stripe Gateway. USD and CAD are set as main currencies on Stripe side, USD is base currency in WooCommerce. Can WOOCS work with charging both USD and CAD directly? for Canadian shoppers prices need to be converted from USD to CAD and the actual charge needs to be in CAD. All other currencies need converting to USD for charges in USD. Is this possible with WOOCS?"
Your answer was"Yes".
The behavior we see now is not what we need. We need CAD and USD (base currency) to be charged respectively as CAD and USD, but any other currencty to be converted to USD and charged in USD. Instead, all currencies are charged directly with"multiple=yes", without conversion to USD.
Please advise.
Hello
https://c2n.me/4eXgDWE.png - I answered"Yes" - Because I understood this functionality as GeoIP rules. With this setting, all Canadian users will see the CAD currency on the checkout page and can only pay in CAD. All other users only USD
But to change currencies during bank transactions - this plugin does not have such a feature