PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

WOOCS - not saving chosen currency

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

I'm using Redis and have it configured properly -> https://www.screencast.com/t/j7yeK2HGyLJ

I've tried turning off Redis on server and using PHP Sessions & Transients but didn't help. I've had WP Rocket activated but deactivate it as I found a lot of topic in this forum with listed issues on using it with WOOCS.
Site in question: maguro-pro-shop.com
Short video: https://www.screencast.com/t/ppvmtcDYZzcP

Base currency is HRK (Croatian kuna), I do not use Geo IP.
Sending WP admin info & licence in private.

 

 

 

Hello

I  did a test. Unfortunately I can't repeat this error

Please  check  it  - https://share.pluginus.net/image/i20220704090027.png - and  test it

I've tried that option, doesn't make difference.
Pls test again with Chrome browser. Change the default currency to e.g. EUR. click on menu"Shop By Product". Is it still EUR currency? Try to add one product to cart. Which currency is it? Click again on menu"Shop By Product". Products on discount have 2 times strikeout price and the third price is in different currency than the strikeout price.

Pls see this short video, shows all the issues: https://www.screencast.com/t/4iJUssrJcKkV

 

Maybe I'm doing something wrong - https://c2n.me/4g4b9Zv

Thank you for checking. I noticed you were logged in as admin, can you make one more test when logged out - like a standard visitor?
To rule out caching?

 

Hello

Ok!  Try  to use  - https://share.pluginus.net/image/i20220705082520.png - and  do a test

I have tried all combinations of Currency storage type; with caching plugin and without it, with Redis running and without it.

But the results is the same, when logged out, as standard visitor, plugin doesn't returns chosen currency.

Hello

Do you have caching settings on the server side?

Yes, there are  Varnish, Redis and Memcached.

It seems Varnish could be making problems but I have possibility to exclude some links from it.

Can you tell me which links to exclude? I was thinking to exclude all links that end with e.g. /?currency=USD but this is shown only on first refresh when new currency is choosen.

Hello

The problem is that it looks like this cache is not working correctly. Caches sessions and transient. In this case, the plugin will not work.

Site caching should be configured more carefully, the problem is that the site has dynamic information