[WOOCS LABS] WOOCS causes Stripe Fee and Stripe Payout to show up in local currencies in WooCommerce Orders
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Stripe and WooCommerce currencies are not in agreement. Not all of the numbers being passed to WooCommerce from Stripe are in the purchase currency, but WOOCS treat them as if they are. This discrepancy shows up in WooCommerce Orders / Edit Order page.
Here in my Stripe account, test user, Sachiko Ito, purchased a 30 EM Credit Pack (a WooCommerce Subscription product) for JPY3,034, English Momentum - Order #12865.
https://www.dropbox.com/s/9oaa4wbxsij9zza/Screenshot%202020-02-01%2022.41.00.png?dl=0
The Description shows the WooCommerce Order Number:
https://www.dropbox.com/s/olrbsmjzy24s1ev/Screenshot%202020-02-01%2022.46.44.png?dl=0
As you scroll down, you can see that this was charged in Japanese Yen, the customer’s local currency, but Stripe transferred the funds to me in CAD because my Stripe account default is Canadian dollars, so the $36.10 is CAD. The fee is also shown in CAD as $1.35, so my Net is CAD $34.75. WooCommerce calls this"Stripe Payout".
https://www.dropbox.com/s/olrbsmjzy24s1ev/Screenshot%202020-02-01%2022.46.44.png?dl=0
https://www.dropbox.com/s/8bifqr44a127h1a/Screenshot%202020-02-01%2022.46.50.png?dl=0
In WooCommerce, the order looks like this:
https://www.dropbox.com/s/k9gxartufvihu88/Screenshot%202020-02-01%2022.50.11.png?dl=0
https://www.dropbox.com/s/m99w7fa9oj0tq50/Screenshot%202020-02-01%2022.50.32.png?dl=0
You can see that the Total is in agreement with Stripe, Y3,034, but the Stripe Fee is recorded here as -Y1. It should say -$1.35 (which is my default currency of CAD), so you can see that it was rounded down, and the Japanese Yen currency symbol was applied incorrectly. You can also see that the Stripe Payout is recorded here as Y35, but it should say $34.75 (CAD). You can see that this was rounded up because it mistakenly sees it as Japanese Yen which is a zero decimal currency.
So there are two problems. (1) The currency symbol is not being passed on to WooCommerce correctly, and (2) zero decimal currencies round up or down, but since the amount being rounded is actually in CAD, so it should not get rounded up or down. Correcting the first problem should make the second problem non-existent.
(The same situation occurs with PayPal transactions, but I cannot show you an example right now because PayPal is already LIVE on my site.)
Hello
Can you add FTP access+ link to your site? I will check it