Quote from Pablo Borysenco on February 20, 2020, 12:33

Hello

Ok!  Please  add  wp-admin+FTP access.

I will add this plugin to the adaptation queue

Quote from Joy on February 21, 2020, 07:03

Hello! Pablo.

Thank you for your reply :)

I added the information to private data pop-up.

I look forward to your update. Thank you!

Quote from Pablo Borysenco on February 21, 2020, 11:27

Hello

I added this plugin to the adaptation queue

Quote from Joy on February 24, 2020, 10:39

Hello! Pablo.

Good day to you! Thank you for your support.

Do you mean you just updated the list of problematic plugins?

Please kindly let me know when the problem will be solved.

Thank you :)

Quote from Pablo Borysenco on February 24, 2020, 13:09

Hello

Sure! I will write to you as soon as I get the result

Quote from Joy on March 5, 2020, 08:23

Hello! Pablo.

I hope you are doing well.

I'm curious about the progress of this problem.

Please kindly update me. Thank you :)

Quote from Pablo Borysenco on March 5, 2020, 12:09

Hello

You are second in line. Maybe our developer will do it today

Quote from Pablo Borysenco on March 5, 2020, 13:47

Hello

Please check  your  wp-admin  access - https://c2n.me/46jtW94.png

Quote from Joy on March 6, 2020, 06:24

Hello! Pablo.

Thank you for your reply :)

I changed the password and updated it in private data.

You can try to log in again.

If you are still unable to log in please let me know.

Quote from Pablo Borysenco on March 6, 2020, 11:56

Hello

Now  it's ok

Quote from Pablo Borysenco on March 12, 2020, 18:48

Hello

https://c2n.me/46pVwfw.jpg - problem with these fields. Which plugin adds this third-party functionality?

You need to do tests without this third-party functionality.

Quote from Joy on March 13, 2020, 06:27

Hello! Pablo.

Good day to you :) Thank you for your message.

Please refer to the link below for the plugin I use there. Wootour

https://codecanyon.net/item/wootour-woocommerce-travel-tour-and-appointment-booking/19404740

Below is a test page I made without using that plugin. However, the problem of being unable to make payments still arises.

https://www.koreaetour.com/product/test-paige/

 

The problem is summarized as follows.

1. I get an error in the exchange rate calculation. Please refer to the link.

https://www.koreaetour.com/wp-content/uploads/2018/03/Currency-Switcher-2.png
2. An error appears in the payment cost calculation at checkout.

https://www.koreaetour.com/wp-content/uploads/2018/03/Currency-Switcher-1.png
3. When I press the Place order button, I get the following error message:

[PAFW-ERR-3001] 결제 승인 요청 과정에서 오류가 발생했습니다. 관리자에게 문의해주세요. 오류코드(V022), 오류메시지(Required parameter is missing.[price:Failed to convert property value of type java.lang.String to required type java.lang.Long for property price; nested exception is org.springframework.core.convert.ConversionFailedException: Unable to convert value )

All three issues occur on pages using 'WooTour' plugin. On pages without plugins, only the third problem occurs.

I have to use the 'WooTour' plugin unconditionally to run the homepage...

 

Thank you :)

 

Quote from Pablo Borysenco on March 13, 2020, 12:15

Hello

We will do one adaptation. This is necessary to comply with the queue. After we do the adaptation of one third-party software you can make a new request

What do you want to adapt first?

Quote from Joy on March 16, 2020, 06:13

Hello! Pablo.

Thank you for your reply.

Do you mean you want me to make a request separately?

I don't understand exactly why you're making such a request, but if you want, I'll ask questions 1 and 2 separately after the 3rd problem is resolved.

I want the 3rd problem to be solved first. Thank you :)

Quote from Pablo Borysenco on March 16, 2020, 13:16

Hello

I want the 3rd problem to be solved first.  - OK!

I'll ask questions 1 and 2 separately  - this is most likely a problem with one plugin

Quote from Pablo Borysenco on March 19, 2020, 17:19

Hello

[PAFW-ERR-3001] - Contact the developers of the payment system - an error occurs on their side, I can not catch it

 

About  WooTours - This is the site of the developer of this plugin - http://exthemes.net/ - We do not adapt private solutions. To adapt, the plugin must be sold on one of the popular platforms or have a free version on wordpress.org  . Unfortunately, we refuse to adapt this plugin.

Quote from Pablo Borysenco on March 19, 2020, 19:42

Sorry - we found the page of this plugin - https://codecanyon.net/item/wootour-woocommerce-travel-tour-and-appointment-booking/19404740 - We will adapt this plugin

Quote from Joy on March 20, 2020, 06:57

Good day, Pablo.

Thank you for your update.

I will ask the payment system related company directly about the error code.

And I will wait for problems with the 'Wootour' plug-in to be resolved.

Thank you :D

Quote from Pablo Borysenco on March 20, 2020, 13:21

Hello

 I will wait for problems with the 'Wootour' plug-in to be resolved. - I started solving this problem yesterday. partially fixed. I will continue next week