WOOCS - incorrect currency for one country
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from michellemarin on August 23, 2022, 06:52Hi WOOCS Support,
I've been using WOOCS and it works great. When I recently added a new currency "New Zealand" currency, it's showing USD price instead of the NZ price I entered under the product's "product fixed price rule". I tested this out using a VPN under "New Zealand". Wanted to check here if there's a way to have NZ price show up correctly?
Thank you in advance!
Michelle
Hi WOOCS Support,
I've been using WOOCS and it works great. When I recently added a new currency"New Zealand" currency, it's showing USD price instead of the NZ price I entered under the product's"product fixed price rule". I tested this out using a VPN under"New Zealand". Wanted to check here if there's a way to have NZ price show up correctly?
Thank you in advance!
Michelle
Quote from Pablo Borysenco on August 23, 2022, 10:52Hello Michelle
What plugin version number are you using?
please drop me exact link to this product and screenshots of the product's"product fixed price rule".
Hello Michelle
What plugin version number are you using?
please drop me exact link to this product and screenshots of the product's"product fixed price rule".
Quote from michellemarin on August 24, 2022, 05:51Hi Pablo,
Below is the screenshot and product link. The plugin is at Version 2.3.8
product: Added in private data.
Screenshot: https://www.dropbox.com/s/h0g5czbcyvju1tg/fixed%20price%20rules.png?dl=0
Let me know if you need anything else, thank you!
Hi Pablo,
Below is the screenshot and product link. The plugin is at Version 2.3.8
product: Added in private data.
Screenshot: https://www.dropbox.com/s/h0g5czbcyvju1tg/fixed%20price%20rules.png?dl=0
Let me know if you need anything else, thank you!
Quote from Pablo Borysenco on August 24, 2022, 10:55Hello
Ok! Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and wp-admin access - https://share.pluginus.net/image/i20210618130637.png
But these are just fixed prices, they do not depend on the user's location.
If you use GeoIP rules - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me
Hello
Ok! Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and wp-admin access - https://share.pluginus.net/image/i20210618130637.png
But these are just fixed prices, they do not depend on the user's location.
If you use GeoIP rules - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me
Quote from michellemarin on August 25, 2022, 05:18Thank you, that helped Pablo! I needed to add the New Zealand to the GEO IP Rules. It had been a while I had done this, so I forgot that step.
One thing I wanted to run by you is that when I upgrade my site to the latest 8.0 PHP version, there is a critical error being thrown from the WOOCS plugin. I have downgraded back to 7.4 PHP version for now.
I have included a link in the private area to preview the product page on 8.0 PHP version. I’ve also added license key and wp-admin login there as well. Below is the error code generated upon upgrading to 8.0 PHP. Let e know if there is anything I’m missing or if I need to upgrade the WOOCS plugin for 8.0 PHP. Thank you in advance.
In google chrome - console, it says the error is on line 1 “<!DOCTYPE html>”. In my website dashboard error log it says error is following:
PHP Fatal error: Uncaught DivisionByZeroError: Division by zero in /nas/content/live/michellemarin/wp-content/plugins/woocommerce-currency-switcher/classes/woocs.php:5473\nStack trace:\n#0 /nas/content/live/michellemarin/wp-includes/class-wp-hook.php(307): WOOCS->structured_data_product_offer(Array, Object(WC_Product_Simple))\n#1 /nas/content/live/michellemarin/wp-includes/plugin.php(191): WP_Hook->apply_filters(Array, Array)\n#2 /nas/content/live/michellemarin/wp-content/plugins/woocommerce/includes/class-wc-structured-data.php(271): apply_filters('woocommerce_str...', Array, Object(WC_Product_Simple))\n#3 /nas/content/live/michellemarin/wp-includes/class-wp-hook.php(307): WC_Structured_Data->generate_product_data(Object(WC_Product_Simple))\n#4 /nas/content/live/michellemarin/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)\n#5 /nas/content/live/michellemarin/wp-includes/plugin.php(476): WP_Hook->do_action(Array)\n#6 /nas/content/live/michellemarin/wp-content/themes/marin/woocommerce/content-single-product.php(60): do_action('woocommerce_sin...')\n#7 /nas/content/live/michellemarin/wp-includes/template.php(772): require('/nas/content/li...')\n#8 /nas/content/live/michellemarin/wp-content/plugins/woocommerce/includes/wc-core-functions.php(284): load_template('/nas/content/li...', false)\n#9 /nas/content/live/michellemarin/wp-content/plugins/woocommerce/includes/class-wc-shortcodes.php(598): wc_get_template_part('content', 'single-product')\n#10 /nas/content/live/michellemarin/wp-includes/shortcodes.php(356): WC_Shortcodes::product_page(Array, '', 'product_page')\n#11 [internal function
Thank you, that helped Pablo! I needed to add the New Zealand to the GEO IP Rules. It had been a while I had done this, so I forgot that step.
One thing I wanted to run by you is that when I upgrade my site to the latest 8.0 PHP version, there is a critical error being thrown from the WOOCS plugin. I have downgraded back to 7.4 PHP version for now.
I have included a link in the private area to preview the product page on 8.0 PHP version. I’ve also added license key and wp-admin login there as well. Below is the error code generated upon upgrading to 8.0 PHP. Let e know if there is anything I’m missing or if I need to upgrade the WOOCS plugin for 8.0 PHP. Thank you in advance.
In google chrome - console, it says the error is on line 1 “<!DOCTYPE html>”. In my website dashboard error log it says error is following:
PHP Fatal error: Uncaught DivisionByZeroError: Division by zero in /nas/content/live/michellemarin/wp-content/plugins/woocommerce-currency-switcher/classes/woocs.php:5473\nStack trace:\n#0 /nas/content/live/michellemarin/wp-includes/class-wp-hook.php(307): WOOCS->structured_data_product_offer(Array, Object(WC_Product_Simple))\n#1 /nas/content/live/michellemarin/wp-includes/plugin.php(191): WP_Hook->apply_filters(Array, Array)\n#2 /nas/content/live/michellemarin/wp-content/plugins/woocommerce/includes/class-wc-structured-data.php(271): apply_filters('woocommerce_str...', Array, Object(WC_Product_Simple))\n#3 /nas/content/live/michellemarin/wp-includes/class-wp-hook.php(307): WC_Structured_Data->generate_product_data(Object(WC_Product_Simple))\n#4 /nas/content/live/michellemarin/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)\n#5 /nas/content/live/michellemarin/wp-includes/plugin.php(476): WP_Hook->do_action(Array)\n#6 /nas/content/live/michellemarin/wp-content/themes/marin/woocommerce/content-single-product.php(60): do_action('woocommerce_sin...')\n#7 /nas/content/live/michellemarin/wp-includes/template.php(772): require('/nas/content/li...')\n#8 /nas/content/live/michellemarin/wp-content/plugins/woocommerce/includes/wc-core-functions.php(284): load_template('/nas/content/li...', false)\n#9 /nas/content/live/michellemarin/wp-content/plugins/woocommerce/includes/class-wc-shortcodes.php(598): wc_get_template_part('content', 'single-product')\n#10 /nas/content/live/michellemarin/wp-includes/shortcodes.php(356): WC_Shortcodes::product_page(Array, '', 'product_page')\n#11 [internal function
Quote from Pablo Borysenco on August 25, 2022, 10:06Hello
https://c2n.me/4gt3DpJ.png - rates must not be zero. Fix it and there will be no error.
Hello
https://c2n.me/4gt3DpJ.png - rates must not be zero. Fix it and there will be no error.
Quote from michellemarin on August 26, 2022, 06:31I changed the rates to 1 and it worked. Thank you, Pablo!
I changed the rates to 1 and it worked. Thank you, Pablo!
Quote from Pablo Borysenco on August 26, 2022, 09:56Great! Welcome;)
Great! Welcome;)