Quote from Pablo Borysenco on May 29, 2020, 10:42

Hello Angel

Read  this  please - https://currency-switcher.com/woocs-labs/

Please  add  FTP access

I will add this plugin to the adaptation queue

Quote from Angel on June 1, 2020, 20:08

In the link you have provided, for the plugin N41 compatibility says this :

 

"" Plugin: https://wordpress.org/plugins/woocommerce-product-addon/

Compatibility is implemented directly into WooCommerce Product Addons ""

 

So the plugin is already adopted, but it is still making errors.

You can login in my admin panel and open the WP File Manager to get to root, I have granted access now.

Thanks,

Angel

Quote from Pablo Borysenco on June 2, 2020, 10:34

Hello Angel

Please  add  FTP access.  the WP File Manager to get to root - This is not suitable for me

I will add this plugin to the adaptation queue

 

Quote from Angel on June 3, 2020, 11:26

The FTP access is provided.

Please update me when you got in

Quote from Pablo Borysenco on June 4, 2020, 13:56

Hello

I added this to the adaptation queue

Quote from Angel on June 4, 2020, 17:49

So when can be expected to start working as it should?

Quote from Pablo Borysenco on June 5, 2020, 11:32

Hello

About 2-3 weeks

Quote from Angel on June 7, 2020, 16:48

Hi again,

The developer of PPOM PRO has manged to solve the problem and now the currency is shown in the correct amount. The problem now transfer to FPD plugin (Fancy Product Designer). Can your plugin support them both at the same time or it can work with only one price options plugin?

I have products with visual designer FPD and products with PPOM Pro. You have implemented some codes and it was working ok, but after the other developer fixed his PPOM plugin now the FPD plugin makes the same error.

Is it possible to make them both work, in your support list they both are supported?

Quote from Angel on June 7, 2020, 16:56

The problem is when it adds to cart, it adds wrong amount.

Quote from Angel on June 7, 2020, 18:59

I have updated FPD plugin and have added these three codes found in your support page ( https://currency-switcher.com/codex/#compatibility ).

Not sure if I did it it the right way, because it still doesn't show the right amount. Can you check why is not changing the amount.

if (class_exists('WOOCS')) {

    global $WOOCS;

    if ($WOOCS->is_multiple_allowed) {

        $currrent = $WOOCS->current_currency;

        if ($currrent != $WOOCS->default_currency) {

            $currencies = $WOOCS->get_currencies();

            $rate = $currencies[$currrent]['rate'];

            $final_price = $final_price / $rate;

        }

    }

}

.............................................

var price = fancyProductDesigner.calculatePrice();

if (woocs_current_currency != 'undefined' && woocs_current_currency['rate'] != 'undefined')

    {

        var dec = 1;

if (woocs_current_currency['decimals'])

{

dec = Math.pow(10, woocs_current_currency['decimals']);

}

price = Math.round(price * woocs_current_currency['rate'] * dec) / dec;

}

.........................................................................

if (class_exists('WOOCS')) {

    global $WOOCS;

    $currencies = $WOOCS->get_currencies();

    $cur_cur = $WOOCS->current_currency;

    if ($cur_cur != $WOOCS->default_currency) {

        $sign = $currencies[$cur_cur]['symbol'];

        switch ($currencies[$cur_cur]['position']) {

            case 'right':

            case 'right_space':

                $price_format = '%d' . $sign;

                break;

            case 'left':

            case 'left_space':

            default:

                $price_format = $sign . '%d';

        }

    }

}

Quote from Pablo Borysenco on June 8, 2020, 10:23

Hello

Try  to delete  this code - https://c2n.me/47TLfzu.png

If  no  luck - write me  please

Quote from Angel on June 8, 2020, 16:45

Hi,

I did what you asked but nothing happened. I think maybe I didn't do it right, tried to replicate the screenshots and the position of the codes but still I don't know how exactly the codes have to be handled. You can check copy of the file I have edited here https://mega.nz/file/2mZUjABI#uB1rzPEKzLihe1OgdM-ZI1GMnYzeGGt13sGdDGDWvGg or login with ftp details.

the lines are 676 and 855

Quote from Pablo Borysenco on June 9, 2020, 10:30

Hello

if the problem is in the cart you need to customize this file - wp-content/plugins/fancy-product-designer/woo/class-wc-cart.php

class-frontend.php - this file is correct

 

Quote from Angel on June 9, 2020, 14:50

The problem is not only in the cart. It doesn't show the amount correctly in the FPD design lightbox.

Please check these screenshots https://mega.nz/folder/W6hwBAZI#bPQUiZvMIRsYT2bZ4wprPQ once the amountis added to cart it changes it.

So the amount 15$ should be added as 15$ to the cart, instead it changes it to 17,56$, which is equal to 15€.

So the errors are two, once in the lightbox shows the amount same as the base currency only changes the currency sign. And the second error is when it adds to the cart, it doesn't copy the same amount but changes it.

Please see the screen shot from 1 to 4 and you will be able to see the sequence.

Thanks,

Angel

Quote from Pablo Borysenco on June 10, 2020, 11:46

Hello Angel

I'll check it when it's your turn

Quote from Angel on June 10, 2020, 19:17

I don't understand what you just said, what do you mean "my turn". Your codes for FPD seems that they don't work, are you able to help me fix that??? I just need the plugin I paid for to do the job I paid for. It's only job is to convert currency amount, not just the currency sign, but it doesn't do it! In your listing page it says to implement the codes and it should work, but it doesn't.

If you want I can send you the plugin, implement the codes test it and send it back to me, will that be easier for you? This is the file https://mega.nz/file/7rxT3QzT#U6lSZVSyC_q4E90L8GfUF3bKvtkSMwO_uRPry7R7R6c

Can you help me with this?

Quote from Pablo Borysenco on June 11, 2020, 11:04

Hello

Yes, we can not be responsible for a third-party plugin.  And the incompatibility with other functionality is not our fault. You paid for a plugin that works well with woocommerce.

We provide a free promotion for users - this is help in adaptation with third-party plugins. But many users want to do this for free, for this reason there is a queue. Each adaptation costs us at least $ 50.  If you can’t wait, please hire a third-party developer to do this for you.

Quote from Angel on June 11, 2020, 12:50

yes, you are right about the adoption of a new plugin, BUT this one is not new!

You already stated in the plugin page that your plugin works with FPD, so this is the MAIN reason for me to buy your plugin on the first place!!!

So, when I buy your plugin I first read what you wrote here in the support page and then I buy it, I buy not only your plugin I buy the support for the listed plugins there too. If you didn't stated the support for this plugin, I wouldn't have buy it.

I will wait for you to resolve this and when you do that I will change my feedbacks.

Quote from Angel on June 11, 2020, 15:15

"WOOCS not provide compatibility with this plugin, and to nake it works we for FREE do compatibilities https://currency-switcher.com/woocs-labs/ -> https://currency-switcher.com/fancy-product-designer/ , but by Envato rules we not obligated do this"

You are not obligated to do it, but you do it to attract more customers. Every statement in your support page is obligation for you to comply with it and you know that better than me! Otherwise it is misleading customers. If you don't want to offer compatibility with third party plugins, then ok don't do it but do not mislead your customers.

It is the same as if I sell lighter and in the description I say "I will give you free gift box", but at the end I give only the lighter and I say I am not obligated to give you free gift box I sell just the lighter..... But I am obligated to give the gift box because I have stated that it comes with my product as well as you have stated that your plugin comes with compatibility support for those listed plugins.

So lets not discuss about obligations any more, because we both know that I am in my rights. Find little time and make it work, I believe it is not so hard to correct it.  I am tired to beg sellers to comply with what they have stated, so reporting developers for misleading is not an issue for me, lets hope we don't get there!