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WOOCS - Cannot enter setting area

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
aj.belkacem(@aj-belkacem)
7 Posts
Customers
August 7, 2020, 15:59

Dear Sir

I have premium version of WOOCS and recently I can not enter the settings of this plugin. once I click on setting the screen keeps white for more than 30 minuts

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 10, 2020, 10:23

Hello

Try  in  file - wp-content\plugins\woocommerce-currency-switcher\classes\woocs_after_33.php  add  code - https://prnt.sc/tx0br3

update_option ('woocs_collect_statistic', 0);

if  no  luck  - drop  me wp-admin + FTP access

#2
aj.belkacem(@aj-belkacem)
7 PostsTopic Author
Customers
August 10, 2020, 10:41

Hi Pablo

I dropped login credentials are in private data.

 

Thanks.

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 10, 2020, 10:55

add  link to your  site

#4
aj.belkacem(@aj-belkacem)
7 PostsTopic Author
Customers
August 10, 2020, 11:15

done

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 11, 2020, 09:50

Hello

Please  check your  access(wp-admin and FTP) - https://prnt.sc/txli8k

 

#6
aj.belkacem(@aj-belkacem)
7 PostsTopic Author
Customers
August 11, 2020, 11:00

hello

I checked and updated the wp-admin login

#7
aj.belkacem(@aj-belkacem)
7 PostsTopic Author
Customers
August 11, 2020, 23:01

Hi

Kindly update me. My website is life and I am facing issues one of the currencies, all prices are showing 0.00 in that currency and I can not check it in currency tab in WooCommerce.

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 12, 2020, 10:15

Hello

Please  do test

#9
aj.belkacem(@aj-belkacem)
7 PostsTopic Author
Customers
August 12, 2020, 10:29

Hi

Ok. It is working now. Thank you.

What was the issue if I may ask, so I can avoid it?

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 12, 2020, 12:38

What was the issue -  This is a conflict between the statistics library (graphics) and your site settings

#11
aj.belkacem(@aj-belkacem)
7 PostsTopic Author
Customers
August 12, 2020, 13:38

Thanks.

 

#12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 13, 2020, 11:10

Hello

Welcome;)

#13