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WooCommerce Order Reporting

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

WOOCS is awesome, the currency conversion works great!

We have a problem with reporting, we've tested about 10 plugins now, and none of them work because of multi currency. Even WooCommerce Reporting and WooCommerce Analytics does not work.

Do you have a reporting plugin that works with woocs?

Hello

This should work for orders.

Describe the problem in more detail,  you  can  drop  me  wp-admin access - https://c2n.me/43SC6rb.png -> https://c2n.me/42BAoj4.png

woocommerce orders show it correctly:
https://prnt.sc/10iqr1v

woocommerce reports show it wrong:
https://test.pkvss.com/wp-admin/admin.php?page=wc-reports&tab=orders&report=sales_by_product&range=custom&product_ids=2442&start_date=2021-02-24&end_date=2021-02-24&wc_reports_nonce=5fdb6a6638
https://prnt.sc/10iqq1y

I gave admin login in secret panel

 

Ok! I  got  it.   Please  drop  me  FTP access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

ftp credentials provided, pls let me know what files are changed if you make changes so I can rollout to our live env. You are currently on our staging env.

how long do you still need ftp access?

hello

Please  check  your  access - https://c2n.me/4bhtMAT.png

try again pls, sorry we had to restore a backup

Hello

I  Checked   orders - https://c2n.me/4bhvsbI.png AND https://c2n.me/4bhw9R9.png  (20$ +  10R/14.79 = 20.68)  - Everything seems to be working correctly.

total sales is correct ($40.68):
https://prnt.sc/10ju2wj

sales by product is wrong ($167.96):
https://prnt.sc/10ju3mv

How can single product sales ($167.96) be more thand total sales ($40.68)?

Because it count this order in Rands, as dollar without converting to usd:
https://prnt.sc/10ju5a3

Hello

We made adaptation only for orders

We will check if it is possible for the products.

Understood, in the mean time, I will remove access. Let me know if it's required again.

Hello

Ok!  I think we will fix this in the next version.