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WooCommerce multi-currency plugin stops switching

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

I just noticed that my currency switcher plugin stopped auto switching based on geo location. When you switch manually, sub- directories don't switch, and it does not also switch on mobile devices. I have changed to different currency storage and that did not resolve the issue. Kindly assist

Hello

Please  drop me  exact  link to the  isuue

The site is http://www.digitnetstore.com

 

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

https://c2n.me/4hrzQlQ - everything seems to be working correctly

 

Key pasted as requested

Hello

Ok! Thank  you

Are you still getting this error?

 

Yes, it does not still switch

Hello

My  test - https://c2n.me/4htwNbB - everything works correctly

What should I do to get the error?

Please  read this - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me

Greetings to you Pablo,

We recently completed a revamp of our website and when we activated the WP Rocket caching plugin the 'wooCommerce multi-currency plugin' stopped switching. Is there a way to address this?  We look forward to your response.

Regards

Collins

Hello Collins

Now currency switching works

Can  you drop me  wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

To repeat the error I have to activate wp-rocket. Right?

Hello Bablo,

In an effort to address the current problem, we have contacted WP Rocket and received a response from them. This information could be valuable in devising a potential solution.

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Violeta from WP Rocket here. Thank you for contacting us!
I'm sorry for the trouble you are having with this.

Currently, https://wordpress.org/plugins/woocommerce-currency-switcher/ is not compatible with WP Rocket.

The issue we have with the plugin is that currency selections are not stored in a cookie, so we cannot create a specific cache for each currency, like we do for Aelia Currency Switcher or the WooCommerce Currency Switcher from WooThemes.

So this unfortunately means that you cannot use WOOCS - WooCommerce Currency Switcher along with WP Rocket;
You can find the list of compatible multiple currency plugins in Using multiple currency plugins with WP Rocket article.
Let me know if you need any further assistance, I am happy to help. :)

Best regards,
Violeta

--
Violeta Bru
Timezone: Western European Time (GMT+02:00) | Typical Work Hours: 10am - 6:30pm, Mon - Fri
- Join our Facebook community to get in touch with other Rocketeers and web performance experts: https://www.facebook.com/groups/WPRocketUsers/

On Wed, Feb 8, 2023 at 20:06:22 CET, Collins <@digitnetstore.com> wrote:

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Dear Support,

WP Rocket is not allowing my WOOCS - WooCommerce Currency Switcher to switch currencies based on geolocation. I have a staging environment where WP Rocket is disabled and the WOOCS - WooCommerce Currency Switcher works fine. Additionally, my search form works on staging but appears incomplete on my main site. Please investigate and help resolve this issue.

 

Here is a screenshot video of the error. This has been on for Months :

[video src="https://digitnetstore.com/wp-content/uploads/2023/03/WP-Staging-Jobs-%E2%80%B9-Digitnet-Store-Inc.-%E2%80%94-WordPress.mp4" /]

 

Hello

What plugin version number are you using?

WOOCS - WooCommerce Currency Switcher v.2.3.9.4

please  update  the  plugin to latest  version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Check  options- https://share.pluginus.net/image/i20230331121254.png and https://share.pluginus.net/image/i20230331121406.png and  do a test

I have successfully updated the plugin and it appears that the issue has been resolved. I will continue to monitor the situation and provide you with a comprehensive report on the status after one week.

Hello

Great! I think everything will work correctly