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WooCommerce Gift Cards form doesn't load

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,

When FOX is enabled it stops the form loading to send a gift card to someone else when ticking the 'Send as a gift?' box. You can see here: https://woocommerce-799750-5079205.cloudwaysapps.com/shop/egift

When i disable the plugin it works fine, i did try to exclude the post ID in your plugin, and i also disabled the scripts using Perfmatters on the page but that doesn't fix it. The only time the form loads is when i disable FOX.

What can we do to fix this please?

Thanks

Sorry please ignore, i think it's my theme.

Hello

Ok!