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WooCommerce - FOX Currency Switcher Compatibility Issue

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
losen755(@losen755)
2 Posts
Customers
February 27, 2025, 14:28

Hello,

In order to use payment methods like iDEAL, I need to enable a second currency in WooCommerce. However, WooCommerce does not seem to recognize the FOX - Currency Switcher Professional plugin properly.

When I enable the second currency in WooCommerce, I encounter the following compatibility error:

"It looks like you are using two different currency switching plugins and this may lead to incorrect conversion and payment problems.
Incompatible plugin: Option: Multi-currency of WooPayments plugin by Woo.
We strongly recommend disabling one of these plugins for stable operation of your site."

I would like to continue using FOX - Currency Switcher Professional. How can I resolve this issue without disabling WooPayments' multi-currency feature or facing any conflicts?

I appreciate your support.

Best regards,

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 28, 2025, 10:38

Hello

Multiple multicurrency plugins will not work correctly on one site.

You only need to choose one multicurrency plugin

 

#2
losen755(@losen755)
2 PostsTopic Author
Customers
February 28, 2025, 11:23

Yes, we are aware that multiple multi-currency plugins cannot work simultaneously. However, the issue we are facing is that when using Fox Currency Switcher, WooCommerce Multi-Currency does not detect it as active.

https://ibb.co/67yD33gf
https://ibb.co/n8L3Gkf0

As a result, WooCommerce forces us to activate the default multi-currency option, even though we prefer using Fox Currency Switcher.

Could you please advise on how we can make WooCommerce recognize Fox Currency Switcher as the active multi-currency plugin to avoid this conflict?

Looking forward to your guidance.

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 28, 2025, 12:11

The problem is not in Woocommerce + FOX, the problem is in payment systems, they are designed only to work with multi-currency from woocommerce.

In this case, you need to customize the code of these payment systems. Or use other payment systems

#4