WooCommerce Check payment gateway not showing in checkout
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from leandroprz on April 10, 2021, 00:05I just enabled the Check payment gateway to use it as a custom Bitcoin payment gateway and set up everything but it is not showing up in the checkout. I can see the conversion from USD to BTC is working fine in my product page and in the cart page, but the payment gateway is not present at the checkout page when trying to place the order.
I already did the following:
- Cleared cache from my cache plugin, from WooCommerce tools and from Cloudflare
- Manually ran the cron job for WooCommerce GeoIP
- Checked multiple times my settings in WooCommerce payment gateways and WOOCS, everything looks fine
- Changed from PHP Session to Transient
- Checked the site using private mode with Chrome and Firefox to discard browser cache issues
It seems to me that the issue is related to GeoIP settings, but I can't figure out how to solve it.
I just enabled the Check payment gateway to use it as a custom Bitcoin payment gateway and set up everything but it is not showing up in the checkout. I can see the conversion from USD to BTC is working fine in my product page and in the cart page, but the payment gateway is not present at the checkout page when trying to place the order.
I already did the following:
- Cleared cache from my cache plugin, from WooCommerce tools and from Cloudflare
- Manually ran the cron job for WooCommerce GeoIP
- Checked multiple times my settings in WooCommerce payment gateways and WOOCS, everything looks fine
- Changed from PHP Session to Transient
- Checked the site using private mode with Chrome and Firefox to discard browser cache issues
It seems to me that the issue is related to GeoIP settings, but I can't figure out how to solve it.
Quote from leandroprz on April 10, 2021, 03:14Update: I disabled GeoIP to test and I was able to use the gateway, so the issue is definitely there.
Update: I disabled GeoIP to test and I was able to use the gateway, so the issue is definitely there.
Quote from Pablo Borysenco on April 12, 2021, 11:04Hello
Please check your access - https://c2n.me/4bEGtNK.png
Hello
Please check your access - https://c2n.me/4bEGtNK.png
Quote from leandroprz on April 12, 2021, 16:18Please check again with the new password, it should be working now.
Please check again with the new password, it should be working now.
Quote from Pablo Borysenco on April 13, 2021, 10:45hello
I checked your site it looks like it works correctly
Correct me if I'm wrong:
You are using a custom payment system for the BTC. And I set up the plugin so that this payment system is displayed only for BTC - https://c2n.me/4bFBHu2.png And you configured the currency on the checkout page to be set according to the user's location( the user is unable to change the currency ) - https://c2n.me/4bFBOLl.png
My test - https://c2n.me/4bFC3al.png - result - https://c2n.me/4bFC5Bo.png
what's the problem?
hello
I checked your site it looks like it works correctly
Correct me if I'm wrong:
You are using a custom payment system for the BTC. And I set up the plugin so that this payment system is displayed only for BTC - https://c2n.me/4bFBHu2.png And you configured the currency on the checkout page to be set according to the user's location( the user is unable to change the currency ) - https://c2n.me/4bFBOLl.png
My test - https://c2n.me/4bFC3al.png - result - https://c2n.me/4bFC5Bo.png
what's the problem?
Quote from leandroprz on April 13, 2021, 18:03This is strange. It is not working for me and I've tried using TunnelBear to test it with several countries but I never see the Bitcoin payment option.
I added ALL the countries in the BTC GeoIP, so it should be working no matter the country, right?
I get the price in Bitcoin in every store page, except the checkout.
I tried connecting from Spain but I only see PayPal even though I changed the currency to BTC: https://i.ibb.co/4ZbN2Zx/tunnelbear.png
This is strange. It is not working for me and I've tried using TunnelBear to test it with several countries but I never see the Bitcoin payment option.
I added ALL the countries in the BTC GeoIP, so it should be working no matter the country, right?
I get the price in Bitcoin in every store page, except the checkout.
I tried connecting from Spain but I only see PayPal even though I changed the currency to BTC: https://i.ibb.co/4ZbN2Zx/tunnelbear.png
Quote from Pablo Borysenco on April 14, 2021, 11:02Hello
I added ALL the countries in the BTC GeoIP, so it should be working no matter the country, right? - No! The plugin will find the first match in the rules and enable the currency. In this case, remove these countries from other currencies.
I tried connecting from Spain but I only see PayPal - Yes! Because after the test I removed Spain from the BTC
though I changed the currency to BTC - Please try to read this - https://c2n.me/4bGBR8l.png - You cannot change the currency on the order page. This is your setting
Hello
I added ALL the countries in the BTC GeoIP, so it should be working no matter the country, right? - No! The plugin will find the first match in the rules and enable the currency. In this case, remove these countries from other currencies.
I tried connecting from Spain but I only see PayPal - Yes! Because after the test I removed Spain from the BTC
though I changed the currency to BTC - Please try to read this - https://c2n.me/4bGBR8l.png - You cannot change the currency on the order page. This is your setting
Quote from leandroprz on April 15, 2021, 04:58No! The plugin will find the first match in the rules and enable the currency.
I see, I wasn't aware of that. I've fixed my issues. Thank you!
No! The plugin will find the first match in the rules and enable the currency.
I see, I wasn't aware of that. I've fixed my issues. Thank you!
Quote from Pablo Borysenco on April 15, 2021, 11:08Hello
Welcome;)
Hello
Welcome;)