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WooCommerce Analytics showing wrong currency

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
leandroprz(@leandroprz)
91 Posts
Customers
February 1, 2021, 19:49

Hi,

I just noticed that WooCommerce Analytics is showing the base currency for every order instead of the currency the order was purchased in.

For example, this order was purchased in ARS, but it is showing in USD: https://imgur.com/a/WXgSQv3

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 2, 2021, 11:44

Hello

what version number of the plugin are you using?

 

#2
leandroprz(@leandroprz)
91 PostsTopic Author
Customers
February 2, 2021, 17:40

I'm using v2.3.4.1

I also deleted all the previously imported data into the analytics module and re imported it.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 3, 2021, 11:25

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

go to some order and change the status   cleare  the  cache - https://c2n.me/4aNMCzJ.png and  do a test

#4
leandroprz(@leandroprz)
91 PostsTopic Author
Customers
February 3, 2021, 17:38

Now I see all my currencies in the old Reports module, but not in the new Analytics module.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 4, 2021, 11:38

Hello

Ok!  Please  drop  me  wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png I will  check it

#6
leandroprz(@leandroprz)
91 PostsTopic Author
Customers
February 4, 2021, 17:48

I just added the info.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 5, 2021, 12:22

I checked  it - https://c2n.me/4aPMAo3.png - in the analytics  - https://c2n.me/4aPMFX2.png - it looks like everything is working correctly! Orders are converted correctly

#8
leandroprz(@leandroprz)
91 PostsTopic Author
Customers
February 5, 2021, 17:16

The analytics is not showing the correct currency. There should be EUR and ARS there, I only see orders in USD.

Or maybe the default behavior is that everything gets converted to USD?
But even if that’s the case, the conversion rate is not right.

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 8, 2021, 11:13

Hello

Well, it's my fault. All data in analytics must be in base currency. Otherwise, the amounts will not be correct

#10