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WHY YOU DON'T ANSWER TO MY MESSAGE ?
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
May 20, 2024, 23:10
I've been writing to your support all day. You answer everyone's messages except mine. Why is that? I'm having a problem where I can't activate your plugin on my site, because it triggers a fatal error. I've tried everything, but it doesn't work. The theme I'm using “Traveler” requires me to work with your plugin to configure the different currency types, but you've decided to completely ignore my messages. WHY?
May 21, 2024, 10:31
Hello
I answered you here - https://pluginus.net/support/topic/fatal-error/
Unfortunately support does not work 24/7 and has opening hours.
In any case, we will definitely respond within the stated period - https://share.pluginus.net/image/i20240521112952.png
Thanks for understanding