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When you reach the shopping cart, change the currency to the one configured as the first option.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
pablo(@pablo-9)
3 Posts
Customers
May 19, 2025, 05:01

When you reach the shopping cart, change the currency to the one set as the first option.

Good morning,

I have the website https://online.kattbags.cl/ that runs within LearnDash. It's an online course store.
It works with CLP (Chilean Pesos) and USD.

However, when choosing USD on the product page, the price is still shown in USD upon proceeding to the checkout. However, when proceeding to the payment page, the currency changes to CLP, which is the primary currency on the site, but not the one the user selected.

How can I resolve this? Please.

I'm leaving you a URL with a video.
https://drive.google.com/file/d/194E8Ra48-N6RyhMlNpprJJYgftNeQbgf/view

Last edited on May 19, 2025, 05:04 by pablo · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 19, 2025, 09:59

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Check this option - https://share.pluginus.net/image/i20250519105830.png

#2
pablo(@pablo-9)
3 PostsTopic Author
Customers
May 19, 2025, 16:53

PRIVATE DATA!

https://drive.google.com/file/d/1nSyE1aJNpFEy46-KFK1XUUc9_j6ZdWGv/view?usp=sharing || In this photo you can see the option is in Yes....but even this, doesn´t work

 

Last edited on May 20, 2025, 10:50 by Pablo Borysenco · #3
pablo(@pablo-9)
3 PostsTopic Author
Customers
May 20, 2025, 01:20

Please, if you can / if you want, I leave the data for to go the Backend site:

PRIVATE DATA!

The product that it have I do the proof is https://online.kattbags.cl/producto/mochila-rolltop/

Thanks in advance for your help!

Last edited on May 20, 2025, 10:51 by Pablo Borysenco · #4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 20, 2025, 10:55

Hello

This is an open forum, I strongly recommend changing access as soon as possible

In the previous post I specified where to insert private data

Please check your settings - https://share.pluginus.net/image/i20250520115436.png  - Disable it and test

#5