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When adding to the cart price changes

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
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Hi,

When using currency different than the default one, when the price is configured and then the product is added to the cart, the price appears to be changed. So for example we have product 20€ when added to the cart instead of 20€ we have the same product for 24€ and that is not acceptable. If I switch to default currency and do the same, then it is working just fine. The problem appears only when using currency different than default one.

Please check the website here in euro or dollar (£ is the default one): https://www.gifts-engraving.com/

Hope you can help resolve this.

Thanks,

Angel

I just added two new currencies and changed some countries to correspond to the new currencies in the GeoIP and now this function stopped working when visiting from different VPN, not sure if needs time to recover?

This is my second day fighting with this currency never ending nightmare.

Update,

I remembered that there were short-codes that have to be added. I followed your instructions from your website and added them but I still got this error, the price changes when adding to the cart. The GeoIP functionality is working now, probably just needed time so that is ok now.

Hope you respond soon.

Thanks,

Angel

Hello Angel

Please  renew  your support

Read  this - https://currency-switcher.com/currency-recounts-wrong-double-zero-and-others - Disable  these plugins - https://share.pluginus.net/image/i20220602075333.png - and  do a  test

Hi,

The problematic plugin is FPD, I forgot to mention it, when adding product where no FPD, WOOCS is working just fine. The plugin converts the prices correctly, but when FPD is active on the page, when adding to the cart the amount is changing.

This problem have happened before too, it would be great if FPD developers implement your codes and make our life easier.

Hello

Please  read  this - https://currency-switcher.com/woocs-labs

So,

I read this before. If I pay for renew r u going to fix this? I see u don't want to bother, but I know u can fix that because u know ur plugin best and because u already have experience with the FPD plugin.

The FPD plugin makes error only when text price is used, if I add photo price everything works fine.

Hello

I read this before.  - Then you found this article and followed all the recommendations - https://currency-switcher.com/fancy-product-designer

And if you still have problems, you can create a new customization request (as described in this article)

Add FTP+wp-admin access to your test site - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png - And I'll add it to the adaptation queue

Hi,

The FPD plugin is already adopted and I think you just need to check the code for adding to the cart if it was correctly submitted. You have all credentials added in the private data. Maybe it doesn't need a fix at all.

I have added all of the codes from your recommendation.

I will add request for adoption the FPD plugin, although it is already adopted and I don't see the point in this, if you already have it in your list of supported plugins.

I just need the plugin to do what is supposed to do.

Anyway hope you help with this. I haven't updating the FPD plugin for 2 years because I didn't want to mess-up your plugin, but eventually I had to update it and deal again with this.

Hello

OK! I added the plugin to the adaptation queue

Hi,

Ok so now what is next, when I can expect some fix? Did you check the code on my website if it is correct, it is also possible that I didn't place it properly?

Thanks,

Hello

I will write to you as soon as we get the result

Unfortunately, I can't guess the time, because there are a lot of users in the queue, and adapting a third-party plugin can take a long time.

I think your turn will be in two or three weeks.

Hello

Please  check  your  FTP access - 530 Login failed

Hi,

Sorry about that, I thought just those credentials were enough, but apparently had to unlock the connection. So now it is unlocked for 7 days please try to access it again now should be ok.

Thanks

Hello

I will do it next thursday

Hello

Please  do a test

Hi,

I have tested it with different currencies. The US dollar seems to be working fine, but the other ones make the same error. Here is an example: Canadian dollar 47.83 is changing it to 55.45.

I am trying to send you screenshots but I can't attach or add photos here, not sure why.

 

Thanks

 

Hello

Please   clear  all  cache. ( I tested with different currencies - it worked correctly )

To add images, use the service for transferring images by link. Add  exact  link to the a  product  with the  issue

Hi,

I did some more tests. When pictures and text are added to the price and then added to the cart it is working ok, but when Only text is added after adding to the cart the price is rising. When doing the same test but this time with only a photo or photo and text the price after adding to the cart is correct. So the problem appears only when using just the text option. For the tests I used euro on these links:

https://www.gifts-engraving.com/shop/bundesliga-card-holders/

https://www.gifts-engraving.com/shop/bundesliga-lighters/

Thanks

Hello

Ok!   I will check it

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