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Welcome currency not work, geo ip switch not work

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
blendagency(@blendagency)
4 Posts
Customers
July 5, 2021, 16:32

Dear,

we are created 3 currency in this order: EUR (main), GBP, USD. In the tab option, welcome currency there isn't the EUR option and then i can't the main currency as welcome currency. I've set the GeoIP for the currencies (Europa for EUR, United Kingdom for GBP and US for USD) but not switch. We have tested with VPN and many clients. Need also set the currency menu in front site with this format EUR - €, GBP - £, USD - $

Last edited on July 5, 2021, 16:36 by blendagency · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 6, 2021, 10:30

Hello

then i can't the main currency as welcome currency.  -  Please  do a test

Read  this  please - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me/ My  test - https://clip2net.com/s/4cBzCO9 - as you can see woocommerce does not correctly determine the location. I think the problem is related to the cache

 set the currency menu in front site with this format  - Describe it in more detail.

#2
blendagency(@blendagency)
4 PostsTopic Author
Customers
July 6, 2021, 10:51

Dear as previously communicated, we have already had the MaxMind license but the GEOip does not work anyway.

I don't understand the first point: we are created 3 currency in this order: EUR (main), GBP, USD. In the tab option, welcome currency there isn't the EUR option and then i can't the main currency as welcome currency.

I've sent you the private data, please check our store is live and we need fix

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 6, 2021, 11:00

Hello

I don't understand the first point:  -  https://share.pluginus.net/image/i20210706115458.png - I asked you to check how it works! Now there is no problem to install any currency

Dear as previously communicated, we have already had the MaxMind license but the GEOip does not work anyway. - Excellent! But try to follow the recommendations in this article - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me/ - an example - https://share.pluginus.net/image/i20210706115816.png (your  settings - https://share.pluginus.net/image/i20210706115948.png )

 

#4
blendagency(@blendagency)
4 PostsTopic Author
Customers
July 6, 2021, 11:03

The problem is that I've created 3 currency, and in welcome currency I see only 2 currency missing EUR the main currency of the store

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 6, 2021, 12:08

My  screenshot  of  your  settings - https://share.pluginus.net/image/i20210706115458.png https://share.pluginus.net/image/i20210706115458.png    Please  try  Ctrl+F5

#6
blendagency(@blendagency)
4 PostsTopic Author
Customers
July 7, 2021, 13:07

This is an automatic currency menu activated with the activation of your plugin. How we can set the menu items with this format? EUR - €, GBP - £, USD - $.

Link: https://ibb.co/tQn7YK5

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 8, 2021, 10:39

Hello

I have nothing to do with this functionality.

This is an automatic currency menu - Better write to the author of this third-party functionality. I think this is the functionality of your theme

#8