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Welcome Currency and GeoIP not working

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
JasonRP(@jasonrp)
3 Posts
Customers
January 7, 2021, 10:54

I do not know what I am doing wrong. I have changed the welcome currency and changed GeoIP to different currencies but the currency never updates to reflect the updated settings.. What should I do? Please help.

Thanks!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 7, 2021, 11:39

Hello

Read  this  please - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me/

#2
JasonRP(@jasonrp)
3 PostsTopic Author
Customers
January 8, 2021, 02:42

Thank you for responding. I read through the article. I might need a more experienced developer to fix this. If the geo locate isn't working, why doesn't the welcome currency display even after I've reset my browser and cleared all data? Thanks.

#3
JasonRP(@jasonrp)
3 PostsTopic Author
Customers
January 8, 2021, 02:57

I've tested the GeoIP and it seems to identify the different countries that I'm viewing the website from with locabrowser but the currency doesn't change based on the settings in WOOCS

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 8, 2021, 11:13

Hello

why doesn't the welcome currency display even after I've reset my browser and cleared all data - This only works for the first visit. the plugin remembers the last currency and stores it by the user's IP

Ok!  drop  me  screenshots  of the settings and  exact  link  to the  page  with  shortcodes - [woocs_geo_hello][woocs_show_current_currency]

 

#5