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Website showing mixture of £ and $

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
iain84(@iain84)
10 Posts
Customers
September 2, 2024, 12:09

Hi we've been using FOX for a few years no problem at all. However we've recently noticed that after a couple of days the website will show prices in a mixture of £ and $. If we clear the site cache the error is fixed but this isn't a sustainable solution as we would need to do this every few days

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 3, 2024, 09:26

Hello

Please drop me exact link to the issue

Do you have lazy loading for products?

#2
iain84(@iain84)
10 PostsTopic Author
Customers
September 3, 2024, 11:49

Hi Pablo

The cache was cleared this morning so you won't be able to see the issue now but it was on this page mostly

https://www.barnesandmoore.co.uk/shop/belts/

The page does uses YITH Infinite Scrolling but the site has used this since day one

Thanks in advance

Iain

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 3, 2024, 12:22

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

The page does uses YITH Infinite Scrolling but the site has used this since day one  - I think this is the reason for this problem.

How the plugin works with cached prices.  After the page is fully loaded, the plugin collects the prices of all products on the page and checks the current currency. If the current currency does not match the user's currency (cached prices), then the plugin in Ajax mode redraws all prices to the correct ones. if the page uses lazy loading, the plugin will not collect all the prices because these products are not yet rendered. And then there is an option to display cached prices.

Depending on your caching settings, these options may solve this problem - https://share.pluginus.net/image/i20240903132030.png and  https://share.pluginus.net/image/i20240903132100.png - but unfortunately the probability is not high

Otherwise, you need to disable caching or lazy loading.

#4