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W3 cache is not compatible with your plugin

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello. The problem is that your currency plugin does not compatible with Cache: w3 page cache, object and browser cache. I have enabled setting in plugin settings"I use cache" but it doesnt work. Currency does not updating! Give me full instructions how to solve issues with W3 caching. Website stutthaus.com (now we have disabled caching function as it is not compatible with your plugin)

Hello

Please provide diret link to the issue. In private area (right blue button of this ticket) of this ticket you can place purchase code if the plugin version is premium,  also you can provide wp-admin access to the site to make tests, but if its alive create test subdomain and using Duplicator plugin clone site there for tests

I have provided data in private area.

Now you can test our eshop http://www.stutthaus.com , keep in mind that you need to be switching currency and open the same already cached page. And currency not refresh.

My update: currency switch manually works but it is not works by IP detection, it loads wrong"cached currency" and not refresh when for example I reach shop with"Poland" country VPN

Hello

Please read this - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me

For the test please use the tool we recommend in the article. Many VPNs (especially free ones) cannot be used for an objective test.