PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Using international currency discounts cart by 100%

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Luke(@luke-3)
5 Posts
Customers
December 14, 2023, 02:22

Hi there I have a problem when using using a different currency from the original one (AUD).

The pricing on the products show correctly, it's not until you get to the Cart/Checkout page that the issue occurs. Once there, using an international currency that isn’t AUD, it discounts the the whole order by 100%. If someone checks out with an international currency, their entire order is free.

I was originally using Version 2.3.6 but updated to Version 2.4.1.6 yesterday, but that didn’t fix the issue. (The whole site us up to date)

I cloned the site to do some testing and found that the issue only happens when this plugin is active ‘WooCommerce Tiered Price Table (Premium)’: https://u2code.com/plugins/tiered-pricing-table-for-woocommerce/

I checked through the support forum and the Codex page and could not find a related issue. Hoping you can provide some insight into how we can fix this issue.

Here is a screenshot on how it discounts the international currency on the Cart and Checkout pages: https://www.dropbox.com/scl/fi/822uprrjhzmzpufuj8m5e/Untitled.jpg?rlkey=knkwc8fizhtbjjgsvmzt66zns&dl=0

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 14, 2023, 10:55

Hello

Ok!  as described in this article - https://currency-switcher.com/woocs-labs

I added this plugin to the adaptation queue

I'll write to you as soon as we get the result

#2
Luke(@luke-3)
5 PostsTopic Author
Customers
December 15, 2023, 02:38

Дуже дякую Pablo!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 15, 2023, 11:17

Welcome;)

#4
Luke(@luke-3)
5 PostsTopic Author
Customers
October 25, 2024, 08:02

Hi there, was there a resolution found for this issue?

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 25, 2024, 09:45

Hello

Sorry! Probably this is my mistake. For some reason this plugin was not added to the queue.

I'll ask the developer to check this today.

Are your accesses still valid?

 

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 25, 2024, 10:35

Our developer said that access does not work

#7