US pricing discount won't match when checkout
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
I'm experiencing an issue where the US pricing on my site doesn't reflect the expected discounts. I reached out to the support team for the Product Dynamic Pricing and Discounts plugin, and after running some tests, they suspect the issue may be due to a compatibility conflict.
They recommended contacting the plugin’s support team for further assistance.
Please find the attached links with screenshots for reference. I’ll also provide the staging site login details shortly so you can conduct further testing.
Thank you very much for your support!
CA price is good
https://staging2.warninglightsinc.com/wp-content/uploads/2025/06/CA-Price-Matching.jpg
US price don't match
https://staging2.warninglightsinc.com/wp-content/uploads/2025/06/USD-Price-Dont-Match.jpg
Hello
Please read this - https://currency-switcher.com/woocs-labs
Drop me exact link to Product Dynamic Pricing and Discounts plugin site
Thanks so much for your reply. We used your plugin about a year now and worked perfectly. Just a few weeks ago this happened
here is the link to product dynamic pricing and discounts plugin
https://woocommerce.com/es/products/product-dynamic-pricing-and-discounts/
Note:
They did some test on their plugin. Please see note from their test:
We downloaded the plugin to explore possible solutions for the compatibility issue you reported.
We successfully implemented a solution for this issue in our local environment.
Please refer to the video at the following URL for a demonstration:
https://www.loom.com/share/bd9cef84e170435cb600170917755192
However, the same solution does not appear to work in your environment.
Please note that we test our plugins only with the default WooCommerce setup.
They also attached the code snippet we implemented on your site for your reference.
Attachment(s)
code-snippet-new.txt
https://addify.zendesk.com/attachments/token/hDRRymWIieE1YtbSLr47jETKB/?name=code-snippet-new.txt
Thanks again for your help
Hello
ok! Thank you.
Please drop me wp-admin+ftp access to your test site - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
And I will add this plugin to the adaptation queue
Hi Pablo,
I left you a private message with login to our staging site. Could you please let me know?
Thanks so much for your help
Hello
Please add ftp access
I sent you the ftp access. Thanks so much for your help
Hello
Great! thank you
I added this plugin to adaptation queue
sorry but the site does not working now when add product to cart in USD. could you please tell me what did you fixed?
Thank you
Hello
We haven't changed anything. Our developer hasn't reviewed your case yet, it's still in the queue.
Hi Pablo,
I've been using your great plugin on our site for several months now without any issues—thank you for the excellent work!
However, I recently encountered a bug. I had set"Multiple Allowed" to Yes under the Advanced tab, but it didn’t seem to work as expected. Out of curiosity, I changed the setting to No, and now everything is functioning properly.
Just wanted to bring this to your attention in case it helps with future updates or bug fixes.
Thanks
Hello
Thank you for your cooperation.
but it didn’t seem to work as expected. - Please describe in more detail what you mean
Hello
In file - \addify-product-dynamic-pricing-and-discounts\front\class-af-product-discount-front.php - I added this code - https://share.pluginus.net/image/i20250620155105.png
if (class_exists('WOOCS')) {
global $WOOCS;
if ($WOOCS->is_multiple_allowed) {
$currrent = $WOOCS->current_currency;
if ($currrent != $WOOCS->default_currency) {
$currencies = $WOOCS->get_currencies();
$rate = $currencies[$currrent]['rate'];
$product_price_in_cart_calc = $product_price_in_cart_calc / $rate;
}
}
}
Discounts now work correctly in the shopping cart - https://share.pluginus.net/image/i20250620155242.png
