PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Urgent: Incorrect Pricing Display for Bookable Products in USD

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

We are experiencing an issue with the display of Bookable Product pricing in USD with FOX - Currency Switcher Professional for WooCommerce v.1.4.2.3.

We are using WooCommerce Booking Plugin - https://woocommerce.com/products/woocommerce-bookings/ for Bookable Product. The price display is working fine with other currency converted plugin like - https://woocommerce.com/products/multi-currency/?aff=10486&cid=1131038

https://woocommerce.com/products/multi-currency-switcher/?aff=10486&cid=1131038

https://woocommerce.com/products/currency-converter-widget/?aff=10486&cid=1131038

<< More about the issue >>

When a user outside of India accesses a bookable product, the system incorrectly displays the 'Base Cost' (originally set in INR) without applying the currency conversion, as the Regular Price along with the converted figure in USD as the Selling Price.

For the same product in the INR zone(in India), it only displays a single amount correctly.

This inconsistency is particularly confusing near the “Add to Cart” section. After selecting a booking slot, the Booking Cost displays the same figure as the Base Price but in USD (without conversion), making it appear significantly more expensive to international users.

We request your assistance in resolving this display issue to ensure accurate and consistent pricing for international users booking in USD.

A sample product link: https://healthyram.com/shop/consult-ayurveda-doctor-in-clinic

A screengrab for better undestanding the issue - https://www.dropbox.com/scl/fi/vrj39inkem86jkyv73cf2/USD-Price-Display-issue-for-Bookable-Product.mp4?rlkey=i8qg3w0tfzgq3k6g2dg1w54ki&st=4l7da4dd&dl=0

Hello

Please read this - https://currency-switcher.com/woocs-labs