PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Urgent Assistance Needed – Currency Change Based on Delivery Address

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi there,

I purchased your Pro plugin today, as recommended by Discount Rules and Dynamic Pricing for WooCommerce (by AsanaPlugins) for compatibility with their plugin.

I've gone through the tutorial videos a couple of times, and they’ve been very helpful. However, I’m facing an issue. I want the currency to change based on the customer’s delivery address. For example, if a customer enters a shipping address in the United States, the price should automatically switch to US dollars.

Currently, at checkout, neither the price nor the currency is updating as expected. Could you please assist me with this as soon as possible? If needed, I can provide WordPress access to help with the setup.

Where can i provide you with access to my website?

Thank you!

Best regards,

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Read this - https://currency-switcher.com/possible-delivery-country-change-currency

Hi Pabelo

I have sent you the purchase code and login passwords.

Thanks

Have you tried this code? - https://currency-switcher.com/possible-delivery-country-change-currency

https://share.pluginus.net/image/i20250219125419.png  - You can also replace this key with - 'billing_address'

 

Hi Pabelo

I have added the code to appearance>Customize>additional CSS

But still not working.

I really need this to be fixed. I have already had a issue with one customer from Australia.

I believe you have the WordPress access.

You have my full permission to get access and fix the issue.

I would be grateful.

Best,

Arash

Hello Arash

I have added the code to appearance>Customize>additional CSS  - This is not correct! Please remove this code

 I want the currency to change based on the customer’s delivery address.  - Unfortunately the plugin does not have such a feature. We have code that can help implement this custom functionality - https://currency-switcher.com/possible-delivery-country-change-currency  If you don't have any experience in programming, you should hire a developer.

I really need this to be fixed. I have already had a issue with one customer from Australia.  - What to fix? My plugin works correctly. As I understand it, you need custom functionality

Dear Pablo,

Thank you for your prompt response, I really appreciate it!

I want to clarify that I didn’t mean to suggest that your plugin isn’t working properly. It’s a well-designed and well programmed tool.

I recently switched to a new website theme, and unfortunately, some plugins from my previous theme aren’t fully compatible. I’m struggling to resolve a few issues, including this one.

Thank you for providing the code. I’ve removed it for now, as I’m not very familiar with coding and prefer to keep my website as simple as possible unless absolutely necessary. However, this functionality is essential for me, so I’d like to implement it.

Could you please guide me on where exactly to add the code? My new theme includes the Code Snippets plugin, and I believe I can use it for this purpose. I have already added the code to the PHP Snippet section and enabled it, but it’s not working yet. Since you’ve already done the hard work of writing the code, I just need to ensure it’s placed in the correct section.

I truly appreciate your guidance!

Best regards,

Ok! yes of course, but let's be as specific as possible about what functionality you need.

in fact, the plugin does not have the function of switching currencies depending on the delivery address

I recently switched to a new website theme  -  Therefore changing the theme cannot affect this.

And so the code that I gave changes the currency when the user sets the delivery country.  My  test - https://c2n.me/4mjPC41

If you need it to work with Billing address - Please change code - https://share.pluginus.net/image/i20250220124031.png    -  billing_country    and do  a test

Pablo,!

I replaced it with the billing country, and it’s working perfectly now! You’re a legend, you just made my day. Thank you so much!

The least I can do to repay your kindness is to leave you a 5-star review. Please let me know where I can do that.

Thanks again for your amazing support!

Best,

Great! Welcome;)

Hi Pablo,

I’m really sorry to bother you again.

I just added and enabled other country currencies without changing anything else. However, I just received a failed payment order from Australia that was charged in GBP instead of the local currency.

I double-checked everything, and it seems the issue has returned, even though the code is still in place.

Would you mind taking another look? I truly appreciate your help, and I’m sorry for the trouble!

Best regards,

left you a review Pablo. xx

I'm so sorry. I think is fixed now. I had to enable the GeoIP. Thanks

Hello

ok!  Thank you

If you use cache, check these settings - https://share.pluginus.net/image/i20250221105658.png  and  https://share.pluginus.net/image/i20250221105756.png