Support Forum

Content of the article

You need to log-in to create request (topic) to the support

Updating plugin

(new from 01-07-2019)
This support system is for all types of the plugins as for premium versions, so for free ones! If you have premium version do not forget in the private data of the request (!!not in the text of the support request!!) after its publishing insert purchase code please (see green button on the right side) and press Save button.
If you not got email within 24 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Why I cannot update plugin directly form my wordpress dashboard? The only way is remove old verion, download new one from enrvato and isntall again. Bu this way I will lose all settings.. I have adjusted plugin for our use and dont want to do it from a scratch.

Hello

Bu this way I will lose all settings.. - All settings  will be saved

Read  this  please - https://bulk-editor.com/howto/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/