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Unable to Add Russian Ruble to currency options

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Phuket(@phuket)
11 Posts
Customers
March 9, 2023, 07:49

Unable to Add Russian Ruble to currency options: We add RUB to the list and update rates,: Then get a"NO DATA FOR RUB" message. Help please.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 9, 2023, 11:24

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Try to use another aggregator that has data about this currency - https://share.pluginus.net/image/i20230309112410.png

#2
Phuket(@phuket)
11 PostsTopic Author
Customers
March 9, 2023, 14:15

I changed the currency aggregator to the one you suggested in the link, cleared site cache, it still says"No data for RUB"

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 10, 2023, 10:22

hello

unfortunately your license key is not valid

Please insert the correct license key

#4
Phuket(@phuket)
11 PostsTopic Author
Customers
March 10, 2023, 10:25

Never mind, please just close Both of our support tickets. If I have to pay for another License or more support, it is not worth it. I just wont use RUB and will just deal with the currency litespeed cache issues myself on checkout.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 10, 2023, 12:20

No, you don't have to pay for another license, just provide the correct code! Otherwise, you are using a product without the license and we do not support such products!

#6