two currencies
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from csire on February 19, 2024, 21:19Hi folks, this is puzzling me.
I've had a site working for years on the Woocommerce Currency Switcher. In the last two weeks, it comes and goes.
The situation is, I have two currencies, euro and sterling on a very simple site. The euro works - no problem there, but when the user goes to the uk product listing, picks the product and variables they want and then takes it to the checkout, the currency doesn't change from euro to sterling.
Any help appreciated. See here for a screenshot.
Hi folks, this is puzzling me.
I've had a site working for years on the Woocommerce Currency Switcher. In the last two weeks, it comes and goes.
The situation is, I have two currencies, euro and sterling on a very simple site. The euro works - no problem there, but when the user goes to the uk product listing, picks the product and variables they want and then takes it to the checkout, the currency doesn't change from euro to sterling.
Any help appreciated. See here for a screenshot.
Quote from Pablo Borysenco on February 20, 2024, 10:45Hello
Please drop me exact link to the issue
Hello
Please drop me exact link to the issue
Quote from csire on February 20, 2024, 12:59the site has under construction on it, so if you tell me a time, I can open it up.
the site has under construction on it, so if you tell me a time, I can open it up.
Quote from Pablo Borysenco on February 20, 2024, 13:19Tomorrow until 12(UTC +2)
To share private data you can use - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Tomorrow until 12(UTC +2)
To share private data you can use - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Quote from csire on February 20, 2024, 13:54sent details there.
sent details there.
Quote from Pablo Borysenco on February 21, 2024, 10:14Hello
Please check your wp-admin access - https://share.pluginus.net/image/i20240221101321.png
Hello
Please check your wp-admin access - https://share.pluginus.net/image/i20240221101321.png
Quote from csire on February 21, 2024, 13:37apologies, their should have been an s on the end of the word, updated there.
apologies, their should have been an s on the end of the word, updated there.
Quote from Pablo Borysenco on February 22, 2024, 10:53Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version- https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version- https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Quote from csire on February 22, 2024, 13:30added above, didn't know it was out of license as I was using the free version from the very start.
added above, didn't know it was out of license as I was using the free version from the very start.
Quote from Pablo Borysenco on February 23, 2024, 10:41Hello
No, you are using the old paid version of the plugin
please update the plugin to latest version- https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hello
No, you are using the old paid version of the plugin
please update the plugin to latest version- https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Quote from csire on February 23, 2024, 20:07where do i find that? it's been a long week...
where do i find that? it's been a long week...
Quote from csire on February 23, 2024, 20:10Its done I think, really need to get this sorted.
Its done I think, really need to get this sorted.
Quote from Pablo Borysenco on February 26, 2024, 12:57Hello
https://share.pluginus.net/image/i20240226125459.png - This setting switches the currency on the checkout page depending on the user's location and does not matter what currency the user previously selected. If you want to change this behavior, disable this option
Hello
https://share.pluginus.net/image/i20240226125459.png - This setting switches the currency on the checkout page depending on the user's location and does not matter what currency the user previously selected. If you want to change this behavior, disable this option
Quote from csire on February 26, 2024, 13:48that screenshot doesn't show for me for some reason.
that screenshot doesn't show for me for some reason.
Quote from csire on February 26, 2024, 17:24Can i assume this has been done by ye?
or do i need to apply some other settings to make the shipping show once the user has entered their location? because - see here - when I capture a payment via the uk products from the homepage, and take it right through to cart, it shows in sterling, when I go to the checkout, it changes back to Euro when it should be sterling.
My client is a week without his site while I'm waiting for paid support via here.
Can i assume this has been done by ye?
or do i need to apply some other settings to make the shipping show once the user has entered their location? because - see here - when I capture a payment via the uk products from the homepage, and take it right through to cart, it shows in sterling, when I go to the checkout, it changes back to Euro when it should be sterling.
My client is a week without his site while I'm waiting for paid support via here.
Quote from Pablo Borysenco on February 27, 2024, 11:58Hello
My screenshot - https://share.pluginus.net/image/i20240226125459.png
it shows in sterling, when I go to the checkout, it changes back to Euro when it should be sterling. - You configured this behavior. as I wrote earlier, disable this option - https://share.pluginus.net/image/i20240226125459.png - if you want to change this behavior
Hello
My screenshot - https://share.pluginus.net/image/i20240226125459.png
it shows in sterling, when I go to the checkout, it changes back to Euro when it should be sterling. - You configured this behavior. as I wrote earlier, disable this option - https://share.pluginus.net/image/i20240226125459.png - if you want to change this behavior
Quote from csire on February 27, 2024, 13:32the screenshots don't display when I click on them making it impossible to see what you are 'showing'
the screenshots don't display when I click on them making it impossible to see what you are 'showing'
Quote from Pablo Borysenco on February 28, 2024, 11:35Hello
Please disable - Checkout by GeoIP rules
Hello
Please disable - Checkout by GeoIP rules