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Turbo mode off, but still filter is empty

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,

Whenever we deploy a new version of the website the filter shows up empty.
The only way to solve this is to reassemble the products in the turbo mode tab.
But turbo mode is not even enabled.

https://kruit-en-kramer.nl/producten

License key is in the private data

Kind regards

Hello

But turbo mode is not even enabled.  - It's just not possible.

Whenever we deploy a new version of the website the filter shows up empty - what do you mean?  You are cloning the site from a test environment

 

Hello

I am here to tell you is is possible :D

The website has ongoing development and the version control is in github. Once we added a new feature and deploy the new code to the website the filter shows up empty. All the filters are gone (We have enabled 'hide empty filters') except the price slider. But the product shortcode does show all the products.

Hello

Do  you  have  a test  site?  Can you give me access to the site when this error is present?

We do have a test site, but there the problem does not persist.

Also there is no error shown. If you have time for a videocall, I can show you our settings and code.

My email is in the private data.

hello

Please  just  create  a  video  with  the  issue and  drop  me it.

when you do the filtering test, open the browser console - https://c2n.me/4bPPxBz.png

Hello,

I disabled the cronjob in the turbo mode settings. This seems to help even if the turbo mode is disabled.

Hello

Ok!  Great!

I spoke too soon :(
We are now going to try to turn off the extension. Not just the turbo mode option, but the entire extension.

Hello

If you make a video, I think I can find the reason for the error