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The price filter is not related to the product filters

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Configure el filtro de precios.
Seleccionar el rango de precios deseado no cambia la proporción de la cantidad de productos que se encuentran en el rango de precios. 

Sin selección 

https://ibb.co/JkvmvrT 

imagen 1 - sin selección de rango de precio

Con selección 

https://ibb.co/47bvv4V 

La URL de mi tienda es 
https://dev.laguarda.com.ec/





Hello

Unfortunately, I cannot verify this because my plugin is not activated on your site.

try  to  do  a test  with  native  woo price  filter

I have the original plugin licensed for the laguarda.com.ec store in its development version
https://dev.laguarda.com.ec/categoria-producto/vino/?min_price=50&max_price=74.99

The amount reflected in the price filter is not the same

Example

https://ibb.co/kMm95bS

When filtering the price they have no relation with the other filters

https://ibb.co/F54H4rJ

help me with some solution

 

Hello

Please paste your license key here - https://share.stackovergo.com/image/i20210618130558.png -> https://share.stackovergo.com/image/i20210618130614.png and  wp-admin access - https://share.stackovergo.com/image/i20210618130637.png

Update  the  plugin  to  latest   version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Check  options - https://c2n.me/4eA5Y6U.png

The amount that you mark in the filter has no relation to the results that are displayed

https://ibb.co/f2Wwcxc

https://ibb.co/chmW1yp

We can't give ftp access

If the plugin does not have a solution, which plugin could I purchase?

Thanks

Hello

https://c2n.me/4eGgmpu.png - it has nothing to do with my filter. Of course this will not display the correct counter.

Test  with  my  filter - https://c2n.me/4eGgAFL

Please  watch  this  video - https://products-filter.com/video#beGT6p_look

It's the setting plugin

https://ibb.co/r0VDMQT

 

In the plugin i have this settings,

https://ibb.co/jDT7T3Q

https://ibb.co/B2R7cMH

https://ibb.co/nmzKk5g

https://ibb.co/bKffpYH

There is a difference in the results

At the time of filtering the results do not correspond

 

 

 

 

 

I have another query to validate the counter.

The counter displays that it has 2 results but does not take off any product.

https://ibb.co/LYGfZHy

 

 

Hello

Please  delete  all  your  customization

Drop  me  exact  links to the  issue

Please enter the following link

https://dev.laguarda.com.ec/categoria-producto/espirituosos/

 

Hello

Ok!  I  got  it

Unfortunately without FTP I can't explore it

Looks like the only problem is the price.

FTP access could not deliver. Would you help us with a new version of the plugin?
If you are considering the results counter, what is the same?
In the following example:

https://ibb.co/d5T6DjW

The results is 33 products (selecting the price of $50.00 - $74.99) 
https://dev.laguarda.com.ec/categoria-producto/vino/?min_price=50&max_price=74.99
The counter in the price shows 38 products.
In the Type filter, if the counters are added, the result is 37

Evample 2:
In the link
https://dev.laguarda.com.ec/categoria-producto/vino/
The results is 490 products 
In the price filter all the counters add up to 577 products.
If we add the counters of the Country of Origin filter, the result is 487.
 





Hello

This is the problem, because this is a private problem (only on your site).

It works correctly on other sites. My  test - https://share.stackovergo.com/video/v20220321105703.mp4

Maybe you could help me with an idea of ​​where the problem would be?

Hello

Perhaps the problem is that you are using a third-party archive page template

Maybe if I remove the woocomrce from the topic it will be fixed?

Hello

I'm not sure about this. As I wrote above, I need FTP for research

Try  to  test  it with  another  theme

Good afternoon, I just configured the access by ftp. Please help me validating.

 

Thanks.

Hello

Can  I disable  plugins/theme  to  test?