The price filter is not related to the product filters
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Configure el filtro de precios.
Seleccionar el rango de precios deseado no cambia la proporción de la cantidad de productos que se encuentran en el rango de precios.
Sin selección
https://ibb.co/JkvmvrT
Con selección
https://ibb.co/47bvv4V
La URL de mi tienda es
https://dev.laguarda.com.ec/
Hello
Unfortunately, I cannot verify this because my plugin is not activated on your site.
try to do a test with native woo price filter
I have the original plugin licensed for the laguarda.com.ec store in its development version
https://dev.laguarda.com.ec/categoria-producto/vino/?min_price=50&max_price=74.99
The amount reflected in the price filter is not the same
Example
When filtering the price they have no relation with the other filters
help me with some solution
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and wp-admin access - https://share.pluginus.net/image/i20210618130637.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Check options - https://c2n.me/4eA5Y6U.png
The amount that you mark in the filter has no relation to the results that are displayed
We can't give ftp access
If the plugin does not have a solution, which plugin could I purchase?
Thanks
Hello
https://c2n.me/4eGgmpu.png - it has nothing to do with my filter. Of course this will not display the correct counter.
Test with my filter - https://c2n.me/4eGgAFL
Please watch this video - https://products-filter.com/video#beGT6p_look
In the plugin i have this settings,
There is a difference in the results
I have another query to validate the counter.
The counter displays that it has 2 results but does not take off any product.
Hello
Please delete all your customization
Drop me exact links to the issue
Hello
Ok! I got it
Unfortunately without FTP I can't explore it
Looks like the only problem is the price.
FTP access could not deliver. Would you help us with a new version of the plugin?
If you are considering the results counter, what is the same?In the following example: https://ibb.co/d5T6DjW The results is 33 products (selecting the price of $50.00 - $74.99) https://dev.laguarda.com.ec/categoria-producto/vino/?min_price=50&max_price=74.99 The counter in the price shows 38 products. In the Type filter, if the counters are added, the result is 37 Evample 2: In the link https://dev.laguarda.com.ec/categoria-producto/vino/ The results is 490 products In the price filter all the counters add up to 577 products.
If we add the counters of the Country of Origin filter, the result is 487.
Hello
This is the problem, because this is a private problem (only on your site).
It works correctly on other sites. My test - https://share.pluginus.net/video/v20220321105703.mp4
Maybe you could help me with an idea of where the problem would be?
Hello
Perhaps the problem is that you are using a third-party archive page template
Maybe if I remove the woocomrce from the topic it will be fixed?
Hello
I'm not sure about this. As I wrote above, I need FTP for research
Try to test it with another theme
Good afternoon, I just configured the access by ftp. Please help me validating.
Thanks.
Hello
Can I disable plugins/theme to test?