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The price doesn't change when changing currency

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,

The base currency is Turkis Lira (TRY)

The price of the product is: 2 TRY

The exchange rate with Saudi Riyal (SAR) is 0.5 so the the price in Saudi Riyal should be 1 SAR

When placing an order with Saudi Riyal the amount paid is 1 TRY which is 0.5 SAR, while it should be 2 TRY or 1 SAR

 

all info in private box

Hello

When placing an order with Saudi Riyal the amount paid is 1 TRY which is 0.5 SAR - Please  disable  these third-party  plugins and  do a test  -  https://c2n.me/4c0BS9P.png

Hello,

I can't disable"WooCommerce KuveytTurk Sanal POS Ödeme Sistemi", it is my payment gateway.

I did a test with another currency switcher"Currency Exchange for WooCommerce" and it works fine, the problem only occurs with your plugin

Hello

I can't disable"WooCommerce KuveytTurk Sanal POS Ödeme Sistemi", - try with another payment system  to  test. And you will see that my plugin is working correctly. I think that this payment system does not support multicurrency

My  test - https://c2n.me/4c1vwUY

Hello,

I tried another payment system with your plugin and the same problem occured.
In your video if you proceeded with placing the order the price will change in 3D authentication/OTP page, and it will be 1 TRY instead of 2 TRY where 1 SAR=2 TRY.

Aditionally I tried another cuurency switcher plugin with the same payment system I'm using and it worked just fine, so I'm pretty sure the problem is with your plugin.

This is a screenshot of 3D authentication page when choosing Saudi Riyal using your pluginhttps://ibb.co/z5cXSfS

This is a screenshot of 3D authentication page when choosing Saudi Riyal using another currency switcher pluginhttps://ibb.co/86r1qPT

 

Hello

As I proved in the video, my plugin works well with other payment systems.

 I tried another cuurency switcher plugin with the same payment system I'm using and it worked just fine - OK! So this third-party payment plugin has an adaptation code with this multicurrency plugin. Read  this  please - https://currency-switcher.com/woocs-labs/