Quote from Pablo Borysenco on March 9, 2020, 12:35

Hello

Very strange! Because this plugin controls the price only up to the checkout page, then the payment system controls the currency.

Please  paste your  wp-admin access I will  check  it - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

Quote from s.kaczmarek on March 9, 2020, 12:54

Hello,

Thanks for the response, I have added the temporary login to the private data.

Quote from Pablo Borysenco on March 10, 2020, 11:44

Hello

Did  you  customize  plugin?  I see an old version of the plugin(interface), but the number is like the new version of the plugin - https://c2n.me/46mZtND.png

Please do the correct plugin update!  and  do test

Quote from s.kaczmarek on March 10, 2020, 11:59

Hi,

Thanks for the investigation.

That's weird indeed. We haven't customized the plugin's code in any way. We are updating it regularly as the info appears in the Admin area. Maybe we are doing something wrong.. where can we download the latest version of the plugin from?

Quote from Pablo Borysenco on March 10, 2020, 12:20

Hello

Read  this please - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

but  in  your  case:  Delete  the  old version of the  plugin(by FTP or on  plugins page )  and  download+install  new  version from envato( https://codecanyon.net/downloads  )  All  settings  will  be saved

 

Quote from s.kaczmarek on March 10, 2020, 12:28

Thanks for the instructions.

I'll try to do as they say and will get back to you with the result ;)

Quote from Pablo Borysenco on March 11, 2020, 11:59

Hello

Ok!

Quote from s.kaczmarek on April 6, 2020, 11:56

Hi there,

So we have upgraded the plugin according to the instructions but the problem still persists. You can verify this by entering our website and going to the product page (any product). My scenario looks like this:

1. Enter the product page using VPN (the USA has configured custom currency - USD) so the currency would change for me from EUR to USD
2. In the Chrome Devtools -> Network tab you can see that the request is being performed and it returns something like this:
   { current_currency: "USD", ids: {...} }
3. The currency is still EUR (although the request returned current_currency as USD
4. Add the product to the Cart - the currency changes to USD
5. Proceed to Checkout - the currency is USD
6. Select the PayPal payment method and hit the "Place Order" button
7. The currency changes back to EUR

As I previously stated, we are using the W3TC plugin for caching on our site. We have checked the "I am using cache plugin on my site" option in the Settings panel but apparently it doesn't work as expected (the currency remains EUR although the request returns USD).

Do you have any idea how can we debug this further?

Quote from Pablo Borysenco on April 6, 2020, 13:01

Hello

Please check  your  wp-admin access.

Drop me  a link to the  page with this  issue.

Quote from s.kaczmarek on April 7, 2020, 16:18

Hello,

I've updated private data for this topic.

The link to the page is for example this one: https://mdbootstrap.com/products/jquery-ui-kit/

Quote from Pablo Borysenco on April 8, 2020, 17:08

Hello

I disabled  this  option  - https://c2n.me/46UxWVp.png - everything works correctly - https://c2n.me/46Uy5Nv.png

Quote from s.kaczmarek on April 9, 2020, 15:07

Hello,

Does the currency display correctly on the product page? (https://mdbootstrap.com/products/jquery-ui-kit/)

When I connect from USA (Vancouver) via VPN I still see EUR as the currency although in the dev console I can see that the current_currency is set to USD. On the Cart and Checkout pages, the currency is correct. On the product page (link above) the currency is incorrect. Does it occur when you visit the page?

Quote from Pablo Borysenco on April 10, 2020, 11:43

Hello

Does it occur when you visit the page?  - Yes! Real prices work correctly - https://c2n.me/46WBdN6

Please  update  plugin  to  latest  version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

Quote from s.kaczmarek on April 10, 2020, 11:53

Hello,

That's embarrassing ;)

Thanks for your help, it looks that we have messed something up in the WooCommerce templates. We'll check that and I'll come back to you with the result.

Quote from Pablo Borysenco on April 10, 2020, 11:59

Hello

Very important! - update the plugin to the latest version. The new version has some fixes for cached pages

Quote from s.kaczmarek on April 22, 2020, 08:20

Hello again,

So I have fixed the issue on our side. For some reason, the currency wouldn't change until a change event was triggered on the #license_dropdown element. So I have started digging and discovered that the after_woocs_get_products_price_html event is dispatched after the data-variations attribute is set (in the front.js file). So I've set a listener on that event and just run .trigger('change') on the mentioned element and it seems to work.

Thanks for your time and help!

Quote from Pablo Borysenco on April 22, 2020, 11:30

Hello

Greate!  Welcome;)