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the currency switcher is not returning the correct price on basket page

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi there, I'm having some issues with incompatibility with the Bulk Discounts for WooCommerce plugin. We've recently added more currencies to our shop using the FOX - Currency Switcher Professional for WooCommerce. The plugin seems to work fine when in AED, but when in any other currency it is having issues and crossing out the product price to say 0. Screenshots can be attached. I've been in contact with the support from Bulk Discounts for WooCommerce and they have said"the currency switcher is not returning the correct price, we have tried to make it work from our side but unfortunately, it is not possible from our end as the currency switcher is not allowing our price to be implemented. We will suggest you to contact the currency switcher support team, may be they would be able to assist you better." Can you please help me to resolve this issues?

Hello

Please read this - https://currency-switcher.com/woocs-labs

Hi there,

Unfortunately, it seems that you do not have documentation on my related plugin. It is for Bulk Discounts for WooCommerce by Plugify, not WooCommerce Bulk Discount (Rene Puchinger).

Can you please help?

Thanks

Hello

Ok! Please describe in more detail all incompatibilities. You can use links and screenshots of the issue

Add wp-admin+ftp access to your test site - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

And I'll add this to the adaptation queue.

 

Great, thank you,

 

What email should I use for wp admin access? And is Hosting collaboration log in sufficient for FTP access?

I'll attach screenshots now. As well as the issue listed above, the plugin is supposed to have a percentage discount that if you buy 5 you get 5% off, buy 7 get 10% off and buy 10 get 15% off. This was working fine until adding the additional currencies and now does not work.

 

 

Hello

I need wp-admin access and access to site files(wp-content folder) via FTP or SFTP or SSH. I do not need access to your hosting panel.

You can use any email, just come up with one. For example: any_text@any_text.any

To share a screenshot, you can use image sharing services via a link

Hi there,

I send in the details to the private date section as requested last week, just wondering if there are any updates?

Hello

To get FTP access, please, contact your hosting support. I think they can help you.

Great, thank you, I've sent on the details in the private date section.

Great!  I added this to the adaptation queue

I'll write to you as soon as we get the result.

Hello

Fixed prices will not work with dynamic links. The meaning of a fixed price is not changing.

Prices are converted to 0 because all your rates are 0 - https://share.pluginus.net/image/i20240621143007.png - I recommend this aggregator to you - https://c2n.me/4l48esk.png

 

Hi,

 

The rates make sense now - I've updated to the other aggregator and they seem to be updating accordingly - thank you.

 

I do not understand what you mean by"Fixed prices will not work with dynamic links. The meaning of a fixed price is not changing."

I've been in contact with the other plugin support again and this is what they have said:

"Thank you so much for your patience. We have thoroughly reviewed your site and found an issue with the currency switcher. It is not returning the correct price as it seems the developers of the currency switcher are overriding the get_price() function. We have attempted to resolve this on our end, but unfortunately, we are unable to make it work. It appears that the currency switcher is not allowing us to implement our price correctly. We suggest contacting the currency switcher support team for further assistance as they can assist you better in this matter. Thank you for your understanding and cooperation."

The settings we have in situ are:
0-4 products 0% discount
5-6 products 5% discount
7-9 products 10% discount
10-100 products 15% discount.
This is working on AED but not on the rest of the currencies. Also there should not be any strike through if no discount is being applied (eg for KD we have KD11 KD11 which should not happen.

Hello

I do not understand what you mean by"Fixed prices will not work with dynamic links. The meaning of a fixed price is not changing." - I mean fixed prices won't work with plugins that change prices. Fixed prices do not change. So turn off fixed prices