The currency returns by default when making the payment.
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
The default currency is KWD, when a user from UAE or also from France accesses the web site, prices change correctly to the country's currency until checkout, but when the customer try to make the payment, the currency returns to KWD with the same Rising.
example: total = 100 euro it becomes 100 KWD.
the"is allowed" option is activated.
Can you help me please ?
Kind ragards.
Hello
Please drop me exact link to the issue
What plugin version number are you using?
Hi,
I sent you a hidden support data.
thx.
Hello
Please read this - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Update the plugin, clear all xcache and do a test
Hi,
I did the update to"FOX - Currency Switcher Professional for WooCommerce v.2.4.0" but still have the same problem.
Hello
Please check your wp-admin access - https://share.pluginus.net/image/i20230626115356.png
Hi,
I changed the password ( I put it in private data ), I tested and I have access.
can you try on your side please.
Hello
I did a test - https://share.pluginus.net/image/i20230627111853.png - The currency stays the same
Maybe I'm doing something wrong?
Hi,
Yes until the checkout page, there is no problem, but if you proceed to the payment for example via Hesabe, it will display the payment interface the same amount but the currrency is KWD.
Example of your screenshot: the checkout displays 3.120 euro, when you go to payment it will display 3.120 KWD.
I tested with two payment gateways and it's the same problem.
Hello
OK! Are you sure that this third party payment system supports other currencies?
My plugin manages currencies only up to the checkout page, then the payment system does it
Hi,
here is the link of the payment gateway which confirms that they support currencies:
==> https://developer.hesabe.com/docs/2.0/accepted-currencies
ok! But this plugin may send invalid data. Please drop me exact link to this payment plugin
I checked this plugin/
Try to test in file insert this code:
get_post_meta($order_id, '_order_currency', true);
instead of - https://c2n.me/4iQ3DcJ.png
It should look like this:
if ($this->currencyConvert && get_post_meta($order_id, '_order_currency', true) !== 'KWD') {
$post_values['currency'] = get_post_meta($order_id, '_order_currency', true);
}
Hi,
I did what you asked me but still the same problem.
I also use this payment gateway and I have the same problem:
==> https://sadadpay.readme.io/reference/wordpresswoocommerce
Hello
Ok! Try in file -wp-content\plugins\woocommerce-currency-switcher\index.php - comment/delete this line - https://c2n.me/4iQrQgg.png - and do a test
Hello Pablo,
I did but still the same problem.
Hello
Please add FTP access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Hi Pablo,
I sent you a private data for the staging website.
Kind regards.
Please check FTP access