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The currency converter is not working unless someone is logged in. It is not working in “guest” mode.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
ForgeAdmin(@forgeadmin)
5 Posts
Customers
December 1, 2022, 01:26

Hello,

We tried a few things to resolve the currency converter., Its not working when logged out including clearing cache and we are still getting script errors where it's basically not loading some things when not logged in.

The currency converter is not working unless someone is logged in. It is not working in “guest” mode.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 1, 2022, 11:07

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png - I will check  it

#2
ForgeAdmin(@forgeadmin)
5 PostsTopic Author
Customers
December 6, 2022, 23:47

Hello!

I am having a hard time locating my license key. I purchased from Envato Market. Where would i find the key?

 

Thanks!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 7, 2022, 10:44

hello

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

#4
ForgeAdmin(@forgeadmin)
5 PostsTopic Author
Customers
December 7, 2022, 21:18

thank you!

Just sent you the info in the private window

#5
ForgeAdmin(@forgeadmin)
5 PostsTopic Author
Customers
December 7, 2022, 21:19

we have a traffic lock in place - let me know if you need the info for that

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 8, 2022, 11:06

hello

I  did  a test(as “guest”) - https://c2n.me/4hjX7VO - it looks like it works

can you give me access to my plugin settings? Are you using a caching plugin?

#7
ForgeAdmin(@forgeadmin)
5 PostsTopic Author
Customers
December 8, 2022, 21:48
From the screen grab, it doesn't look like you reviewed the correct webpage.
I've made you a user account on the subdomain where the review and issue is occurring.
Im putting new credentials in the private portion of the chat
#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 9, 2022, 11:06

Hello

Please  fix  these errors - https://clip2net.com/s/4hkxWGf - and  do a test

#9