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The amount in the shopping cart is not converted

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
theevmart(@theevmart)
7 Posts
Customers
November 3, 2021, 20:46

When I am in Hong Kong, the products are converted to HKD, which is no problem, but when I shop in Blue, the currency symbol (HKD) is correct, but the amount is still in USD that is not converted.

#1
theevmart(@theevmart)
7 PostsTopic Author
Customers
November 3, 2021, 21:07

My site is theevmart.com

Please see below explanation:

1- Product page

https://ibb.co/T81c9qf

2-Cart Page

https://ibb.co/0Jc1Kbk

3- Checkout Page

https://ibb.co/cbw9pgL

Last edited on November 3, 2021, 21:08 by theevmart · #2
theevmart(@theevmart)
7 PostsTopic Author
Customers
November 3, 2021, 21:10

I have my purchase code and an access login for you, where should I put it?

#3
theevmart(@theevmart)
7 PostsTopic Author
Customers
November 4, 2021, 05:02

i have put the login details in the private note

#4
theevmart(@theevmart)
7 PostsTopic Author
Customers
November 4, 2021, 09:53

I may have found the culprit, when I deactivate WooCommerce TM Extra Product Options, the problem disappears. But this plugin is very important to me, and I've updated to the latest version, but the problem still occurs, is there a solution?

#5
theevmart(@theevmart)
7 PostsTopic Author
Customers
November 4, 2021, 10:22

I have tried this method ( https://pluginus.net/support/topic/woocommerce-tm-extra-product-options-in-cart-amount-not-getting-added/ ), but it doesn't work for my site

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 4, 2021, 10:49

Hello

Please  read  this  - https://currency-switcher.com/woocs-labs

If this solution does not work for you, you can create a new adaptation request.

Please add  wp-admin+FTP access  to your test  site - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png

I will add this plugin to the adaptation queue

#7
theevmart(@theevmart)
7 PostsTopic Author
Customers
November 4, 2021, 11:28

Hello, thank u for your reply.

I have tried the solutions in the link but it doesn't work either. Yes I need a new adaptation request.

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 4, 2021, 13:27

Ok! I added this plugin to the adaptation queue

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 5, 2021, 19:37

Hello

In  file  - staging.theevmart.com\wp-content\plugins\woocommerce-tm-extra-product-options\includes\classes\class-tm-epo-cart.php

added code - https://share.pluginus.net/image/i20211105203232.png

if (class_exists('WOOCS') AND isset($cart_item['tm_epo_product_original_price']) AND $cart_item['tm_epo_product_original_price']) {
global $WOOCS;
$cart_item['tm_epo_product_original_price'] = $WOOCS->woocs_exchange_value(floatval($cart_item['tm_epo_product_original_price']));
}

AND - https://share.pluginus.net/image/i20211105203435.png

if (class_exists('WOOCS') AND isset($cart_item['tm_epo_product_original_price']) AND $cart_item['tm_epo_product_original_price']) {
global $WOOCS;
$cart_item['tm_epo_product_original_price'] = $WOOCS->woocs_exchange_value(floatval($cart_item['tm_epo_product_original_price']));
}

 

Result - https://c2n.me/4dTIIUM.png

#10