text is not saved like it should
š Holiday Notice - Support Vacation š
ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.
Important information:
- ā No ticket responses from December 28 to January 6
- ā Support will resume on January 7, 2026
- š You can still submit tickets during vacation - they will be queued and answered starting January 7
- ā ļø Urgent technical issues: Please check our documentation and codex first
š Season's Greetings! š
We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! š
We wish you:
- š Successful online stores
- š° Growing sales
- š Happy customers
- šÆ Achieved goals in 2026
Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.
Rest, recharge, and see you in 2026!
Best regards,
PluginUs.Net Team
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
When saving a text like"yes", after saving and opening again it save only yes.
https://www.loom.com/share/2e5df831f0ec470aa47ca0adb07cdf34
Please advise
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png andĀ FTP+wp-admin access - https://share.pluginus.net/image/i20210618130637.png
added the private data
Ok!Ā I gotĀ it
it has to do with data sanitizing (needed for security)
I passed thisĀ to the developers, we are working on fixing this issue
any updates?
Hello
I will write to you as soon as I receive the result.
I think it will be today
TryĀ inĀ file - \wp-content\plugins\woocommerce-bulk-editor\ext\meta\assets\js\meta.js -Ā changeĀ code - https://share.pluginus.net/image/i20211221164409.png
and in file -Ā \wp-content\plugins\woocommerce-bulk-editor\classes\models\products.phpĀ - change thisĀ code - https://share.pluginus.net/image/i20211221164503.png
ORĀ dropĀ meĀ FTP access
Thanks, but this will be deleted when the plugin updates. Why not include this in a small update of the plugin?
Hello
Thanks, but this will be deleted when the plugin updates. - Don't worry, it will be included in the new version of the plugin.
Is there an update already?
Hello
There was an update yesterday
Yes i know, but i do not see this in the changelog? or is it?
This is included in the new version of the plugin. We don't log every line change.
Thanks i updated the plugin, but now filtering etc. does not work correct anymore. Most products are missing now in the plugin.
Yes, we have already noticed this. But we cannot repeat this error on our site. pleaseĀ addĀ ftp access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
admin login was already given.
ftp added
PleaseĀ do a test
Still the same after update, you told me it should work now????:
When saving a text like"yes", after saving and opening again it save only yes.
hello
Thanks i updated the plugin - You are using an old version of the plugin. Please update it!
I updated it on my live site. Not on the clone you are looking at.
Updated on the clone site also now, with of course the same result.
Still the same after update, you told me it should work now????:
When saving a text like"yes", after saving and opening again it save only yes.