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Terawallet conflict cant do topup after Fox currency switcher is activated

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
mustafa(@mustafa-5)
9 Posts
Customers
September 30, 2023, 22:53

i really like your plugin but i was surprised why my customers couldn't top up credit through their account

then I just realized that when I activate Fox currency switcher the top-up field just disappears

as you can see this is a screenshot before activating Fox currency switcher

https://prnt.sc/j5560A-ZROOs

and this screenshot is after activating Fox currency switcher

https://prnt.sc/zuXsDgUbO8cP

there is nowhere to put the amount to top up credit

please help me on this issue and I will appreciate it very much

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 2, 2023, 11:06

Hello

this is incompatibility with a third party plugin

Read this - https://currency-switcher.com/woocs-labs

#2
mustafa(@mustafa-5)
9 PostsTopic Author
Customers
October 4, 2023, 10:38

i tried everything mentioned there and didnt work

please help

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 4, 2023, 10:44

Hello

You can  make  new  adaptation request - https://currency-switcher.com/woocs-labs

Add wp-admin+FTP access  to your test  site - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png

And I'll add it to the adaptation queue

#4
mustafa(@mustafa-5)
9 PostsTopic Author
Customers
October 4, 2023, 11:05

im not that expert in this

i understand that I need to add this code

if (class_exists('WOOCS')) { global $WOOCS; if ($WOOCS->current_currency != $WOOCS->default_currency) { $currencies = $WOOCS->get_currencies(); if ($WOOCS->is_multiple_allowed) { $discounted_price = $discounted_price / $currencies[$WOOCS->current_currency]['rate']; } } }

but to which file in woo wallet ??

and is that enough or I need to add another code

#5
mustafa(@mustafa-5)
9 PostsTopic Author
Customers
October 4, 2023, 11:52

i have saved ftp details please do respond

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 4, 2023, 12:01

please  add  wp-admin access

#7
mustafa(@mustafa-5)
9 PostsTopic Author
Customers
October 4, 2023, 12:15

you mean to the folder ? or u need admin user ?

#8
mustafa(@mustafa-5)
9 PostsTopic Author
Customers
October 4, 2023, 12:20

i have added wp-admin user

#9
mustafa(@mustafa-5)
9 PostsTopic Author
Customers
October 4, 2023, 12:22

please i need to know every step you make because I have another website with the same issue

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 5, 2023, 09:41

Hello

Ok! I added this third-party plugin to the adaptation queue

#11
mustafa(@mustafa-5)
9 PostsTopic Author
Customers
October 5, 2023, 10:10

but the problem still there nothing changed

what third party plugin did you add ? ?

#12
mustafa(@mustafa-5)
9 PostsTopic Author
Customers
October 5, 2023, 11:49

you did nothing thank you for not helping me I gonna use another plugin

#13
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 5, 2023, 13:35

Did  you  read  this -   https://currency-switcher.com/woocs-labs  ?

 

#14