PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Taxonomy custom label

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
12

I have set the Taxonomy custom label on a drop down and it works fine on desktop - but on mobile I only get the count  like this (0 items)

This is on an iphone 8

This is the development site https://sheep.ansondev.co.uk/

 

 

Hello

Paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Have you customized the plugin code? For some reason, the chosen library for mobile devices is disabled

I cannot see where to paste my purchase code but this is it PRIVATE DATA!!!

I have not touched the code.

Hello

I cannot see where to paste my purchase code but this is it - have you seen my screenshots? https://share.pluginus.net/image/i20210706125801.png

This is an open forum, do not insert any private data here.

please  add wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

done - code is in the box

 

Hello

Please - https://share.pluginus.net/image/i20210707124345.png

done please check

Hello

Please  check your  access - https://share.pluginus.net/image/i20210708121030.png

sorry - please try now with new details

 

Hello

Ok!  Verry  strange!

Can  I disable  theme  to test?

yes provided it is not between 8am-5.3-pm GTM

Thanks

Hello

Ok!  In  this  case  please  create  clone  of  your  site. It is very useful to have a test site for a live site to work

To create  a  clone - https://wordpress.org/plugins/duplicator/

Hi

I have created a development environment for you

PRIVATE DATA

I have put it in maintenance mode, login and take out when you want to test https://sheep.ansondev.co.uk/wp-admin

Hello

This is an open forum. Never post private data here

I highly recommend changing these accesses as soon as possible.

Please  add  new  access here - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

I have updated the info please can you now look at resolving the issue - thanks

 

 

Hello

Please  add FTP access  to test   site/ I seem to have found a reason

Done FTP

Please  do a test

Yes the search is ok now, so how to apply to the live site without messing up the rest of it?

12