PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]
Botoscope is currently in early access

Support Forum

You need to log-in to create request (topic) to the support

Taxonomy custom label

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Support notice: Our support team will be on vacation from August 8 to September 3, so response times may be delayed and replies may be irregular.
12
panson25(@panson25)
18 Posts
Customers
July 2, 2021, 12:59

I have set the Taxonomy custom label on a drop down and it works fine on desktop - but on mobile I only get the count  like this (0 items)

This is on an iphone 8

This is the development site https://sheep.ansondev.co.uk/

 

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 5, 2021, 12:27

Hello

Paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Have you customized the plugin code? For some reason, the chosen library for mobile devices is disabled

#2
panson25(@panson25)
18 PostsTopic Author
Customers
July 5, 2021, 16:54

I cannot see where to paste my purchase code but this is it PRIVATE DATA!!!

I have not touched the code.

Last edited on July 6, 2021, 11:55 by Pablo Borysenco · #3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 6, 2021, 12:00

Hello

I cannot see where to paste my purchase code but this is it - have you seen my screenshots? https://share.pluginus.net/image/i20210706125801.png

This is an open forum, do not insert any private data here.

please  add wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

Last edited on July 6, 2021, 12:02 by Pablo Borysenco · #4
panson25(@panson25)
18 PostsTopic Author
Customers
July 6, 2021, 12:12

done - code is in the box

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 7, 2021, 11:48

Hello

Please - https://share.pluginus.net/image/i20210707124345.png

#6
panson25(@panson25)
18 PostsTopic Author
Customers
July 7, 2021, 12:06

done please check

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 8, 2021, 11:13

Hello

Please  check your  access - https://share.pluginus.net/image/i20210708121030.png

#8
panson25(@panson25)
18 PostsTopic Author
Customers
July 8, 2021, 11:16

sorry - please try now with new details

 

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 8, 2021, 16:31

Hello

Ok!  Verry  strange!

Can  I disable  theme  to test?

#10
panson25(@panson25)
18 PostsTopic Author
Customers
July 20, 2021, 13:38

yes provided it is not between 8am-5.3-pm GTM

Thanks

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 21, 2021, 10:49

Hello

Ok!  In  this  case  please  create  clone  of  your  site. It is very useful to have a test site for a live site to work

To create  a  clone - https://wordpress.org/plugins/duplicator/

#12
panson25(@panson25)
18 PostsTopic Author
Customers
July 21, 2021, 13:47

Hi

I have created a development environment for you

PRIVATE DATA

Last edited on July 22, 2021, 10:30 by Pablo Borysenco · #13
panson25(@panson25)
18 PostsTopic Author
Customers
July 21, 2021, 13:53

I have put it in maintenance mode, login and take out when you want to test https://sheep.ansondev.co.uk/wp-admin

#14
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 22, 2021, 10:35

Hello

This is an open forum. Never post private data here

I highly recommend changing these accesses as soon as possible.

Please  add  new  access here - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

#15
panson25(@panson25)
18 PostsTopic Author
Customers
July 22, 2021, 10:42

I have updated the info please can you now look at resolving the issue - thanks

 

 

#16
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 22, 2021, 15:42

Hello

Please  add FTP access  to test   site/ I seem to have found a reason

#17
panson25(@panson25)
18 PostsTopic Author
Customers
July 22, 2021, 15:46

Done FTP

#18
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 22, 2021, 17:57

Please  do a test

#19
panson25(@panson25)
18 PostsTopic Author
Customers
July 23, 2021, 15:06

Yes the search is ok now, so how to apply to the live site without messing up the rest of it?

#20
12